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Account recovery


acino
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Hi,

I have a problem:

 

I forgot the password to my account, and it's registered to my gf's e-mail account and she forgot her passoword to the account. :doh:

 

My singeplayer works just fine, but of course, I cannot access multiplayer. I have access to all the game files etc. Obviously, I also know the name of the account and e-mail associated with it, so I hope it should not be a problem to prove I own a copy of the game.

 

Is it please possible to somehow restore the account password? :huh:

 

Thanks for your assistance,

 

Acino

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Or get your gf email password reset

 

Which would seem like something that needs to be done anyway.

ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:

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Yeah, well, the recovery of password on the email is not possible, the email is like 10 years old and the email for password recovery does not exist anymore >_<

 

So the password being forgotten by the gf is not actually relevant to the problem. ;)

 

You will need an active email address for ED to send password reset AFAIK. You can open a trouble ticket with ED customer support here.

ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:

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