Re-activation

[ponhard]

Hello!

 

Started DCS today and it wants me to activate all my modules again. Played DCS yesterday and everything worked and I have not changed anything in my computer. Tested with A-10C put in my activation code and it "ate" up one. It doesnt feel fare to loose one activation on all modules when I havent changed anything.

[BIGNEWY]

Hi

 

Sometimes Antivirus or anti-malware protection can create problems for dcs

 

What security do you use?

 

try adding dcs to your allowed / white list

[ponhard]

Hi

 

I use F-Secure, have not been an issue before.

[BIGNEWY]

Hi

 

I use F-Secure, have not been an issue before.

 

I dont know that one, it is a new one for me :)

 

It is the first thing I would look at if I had not made any hardware changes but having activation issues.

[ponhard]

I dont know that one, it is a new one for me :)

 

It is the first thing I would look at if I had not made any hardware changes but having activation issues.

 

I checked everything on the antivirus, cant find anything there. Dcs is allowed.

 

Really wierd this whole thing. Guess there is nothing else to do than use activations. A-10c is down to 5 left due to hardware failures and bad luck...

[BIGNEWY]

Open a support ticket and we can take a closer look for you

 

https://www.digitalcombatsimulator.com/en/support/?add=Y

 

please attach your logs and dxdiag to the message, a guide can be found here

 

https://www.digitalcombatsimulator.com/en/support/faq/710/

 

Also activation FAQ's here may help

 

https://www.digitalcombatsimulator.com/en/support/faq/564/

[ponhard]

Thanks

 

One other thing, when I logged in on my account to check my module serials I miss about half of the modules i bought. Probably the ones that i bought on steam and then moved to dcs standalone. This is a while ago. Luckily i have the serials on a .doc. But shouldn't they still be on my profile when i log in? When I'm in the simulator and check my modules they turn up.

[BIGNEWY]

If you have purchased modules from ed they will show on the account,

 

if you purchased them elsewhere as long as they are bound to your account you are good to go, but they will not show on the account.

 

You can however check your keys are bound by using the licence checker here

 

https://www.digitalcombatsimulator.com/en/personal/licensing/

[ponhard]

Alright! Thanks!