Problem with an order

[Sylosis]

Hi,

 

I have purchased a campaign on the E-Shop but I have a problem.

 

I used 3 of bonus dollars to pay, and wanted to pay the rest with PayPal.

 

As I was finishing the transaction, PayPal crashed. Going back to my account, it seems I have only paid 3$ and that the PayPal transaction did not complete, which is fine.

 

But I can't figure how to proceed to pay the difference? The item isn't in my cart, and I can't figure out where to go to complete my payment.

 

Thanks for any help.

[BIGNEWY]

Hi

 

probably best to contact support in this case

 

https://www.digitalcombatsimulator.com/en/support/

 

they are busy so give them some time

 

hope it helps

[Sylosis]

Thanks for trying to help. So now it seems after some time the order got processed anyway. I received emaisl from both ED and PayPal to confirm the order is complete. My profile also shows the same.

 

Only issue now is that in the module manager from DCS, it's not there. Even after refreshing, or restarting the sim.

 

I guess I'll wait and see if it appears later...

[BIGNEWY]

If you can see your key in your email or on your account here

 

https://www.digitalcombatsimulator.com/en/personal/order/

 

make sure it is bound to your account.

 

https://www.digitalcombatsimulator.com/en/personal/licensing/

 

It should be already but wont hurt to check

 

if not contact support with your order number