franx Posted March 5, 2019 Posted March 5, 2019 In an attempt to upgrade I bought a new Samsung QLED curved 27 " gaming monitor and a new EVGA Geforce rtx 2070. The card powers up fine, as does the monitor, but nothing shows up on the screen using either HDMI or DisplayPort cords. So I put my old Radeon R390 card back in, and while the DP connection produces nothing, the HDMI link does work. I suppose the 2070 could be a dud, but is it possible I'm missing some trick or step to fix this? Anyone else have this problem? Is there some button or control switch I've overlooked. The instructions on both items are just about non-existent. aka MadMonk; Windows 10, 64 bit, Radeon 6800XT gpu, Ryzen 5 5600 cpu, 32 gig ram; Samsung 2TB EVO SSD, Thrustmaster Warthog throttle and stick, Saitek combat rudder pedals; Oculus Rift.
GeneralDynamics Posted March 7, 2019 Posted March 7, 2019 (edited) Hi Franx - I'm just guessing without being able to look over your shoulder, but I suspect you may have remnants of both the RTX and Radeon drivers lurking about in your system that may be interfering with each other. Download the latest nVidia drivers for the RTX 2070, do not install yet. Reinstall your RTX 2070 hardware, then go to Windows Control Panel, Programs and Features, and uninstall every nVidia and Radeon driver you can find listed there. Afterwards, run the nVidia exe you downloaded to install a fresh set of drivers and hopefully that might resolve the issue for you. Edit: Oh, wait... duh. You won't have a working monitor to do the installs with using the RTX. Download the RTX drivers as mentioned above, don't install. Back up your current system. Disable or unplug your network adapter so Windows can't automatically download/reinstall the Radeon drivers while that card is active. Try uninstalling all the drivers while you have a working monitor with the Radeon. Where you want to get to is just having Windows default VGA drivers installed so you may have to go through a couple iterations of driver uninstalls to get there. Then you can shut it down, reinstall the RTX 2070, start the system and then run the nVidia driver exe you downloaded if you're able to get output at that point. Reenable your network adapter. Edited March 7, 2019 by GeneralDynamics System Specs: Win 10 x64 Pro, ASUS Maximus X Formula, i9-9900K @ 4.7 GHz, 32GB Corsair Dominator Platinum 3200 MHz, NZXT Kraken X73 AIO Cooler, Titan X Pascal GPU, EVGA Supernova 1000W P2 PSU, C: 1TB Samsung 960 Pro m.2 PCIe SSD, D: 1TB Samsung 850 Pro SATA SSD, HT Omega Claro PCIe 7.1 Sound, Denon AVR-1709 7.1 Receiver, 46" Sharp Aquos Quattron Main Screen, 27" Acer T272HL TouchScreen + Helios, TrackIR 5, ThrustMaster HOTAS Warthog, Crosswinds pedals, SimShaker
franx Posted March 7, 2019 Author Posted March 7, 2019 Thanks GD. I tried everything for a day and a half, then just got fed up and sent it back. Nothing worked. My Radeon R 390 gfx serves the need just fine now with DisplayPort connection, and I'll defer any nVidia card until I'm ready to switch from an AMD to an Intel mobo. Nothing like tech problems to make your week. aka MadMonk; Windows 10, 64 bit, Radeon 6800XT gpu, Ryzen 5 5600 cpu, 32 gig ram; Samsung 2TB EVO SSD, Thrustmaster Warthog throttle and stick, Saitek combat rudder pedals; Oculus Rift.
tintifaxl Posted March 7, 2019 Posted March 7, 2019 No picture before Windows loads has nothing to with drivers. Good decision to return the card. But: ... So I put my old Radeon R390 card back in, and while the DP connection produces nothing, the HDMI link does work.... ... My Radeon R 390 gfx serves the need just fine now with DisplayPort connection... Why does the DP connection suddenly work ok? Windows 10 64bit, Intel i9-9900@5Ghz, 32 Gig RAM, MSI RTX 3080 TI, 2 TB SSD, 43" 2160p@1440p monitor.
franx Posted March 7, 2019 Author Posted March 7, 2019 The monitor is new and I was cycling through its controls improperly. But I tried exactly the same sequences with the NVidia card. aka MadMonk; Windows 10, 64 bit, Radeon 6800XT gpu, Ryzen 5 5600 cpu, 32 gig ram; Samsung 2TB EVO SSD, Thrustmaster Warthog throttle and stick, Saitek combat rudder pedals; Oculus Rift.
RabidRider Posted March 7, 2019 Posted March 7, 2019 I have the same/similar problem as yours, but with an LG G-Sync monitor and a 2080. Monitor and cables (hdmi and display port) worked fine on my old pc with a gtx970. I only got a signal after a couple of hard resets, where the pc would change default display port. It would run fine after that. Shut down the computer, restarted it after an hour or two, no problem. Then I would try to start it in the morning, no signal! Several resets later, working again. So, I'll know tomorrow morning I guess, if the problem still persists. Just now I made the following changes: Changed the BIOS boot priority again. Settled on the correct one (I hope) after seeing a schematic on the EVGA forums. Then I used DDU (display driver uninstaller) for the old drivers (I was running 411 ...). And lastly, I turned off Fast Startup, mentioned in another thread. I have a feeling that this won't resolve the problem however, and I need to look further into the BIOS. Fortunately I have someone to help me out in this department. I'll let you know if something comes up. Here are some links. https://forums.evga.com/Video-Port-Priority-or-Order-for-the-RTX-2080-Ti-Series-Graphics-Cards-Review-Requested-m2872959.aspx https://forums.evga.com/EVGA-rtx-2080-XC-ultra-problems-with-display-port-m2884986.aspx https://forums.evga.com/How-to-make-Display-Port-Primary-port-EVGA-GTX-960-m2625775.aspx
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