[RESOLVED]Failed to request product key from steam please try again in a few minutes

[Jagohu]

After having purchased the Helicopters bundle a few days ago, I wanted to give it a go yesterday, only to face this error message on Steam: Failed to request product key from steam please try again in a few minutes.

Trying again today didn't help.

 

I have tried:

- remove the helicopters DLC, it didn't help.

- remove all DLCs except FA18 Hornet (because I don't want to lose my settings) - didn't help

- verify integrity - didn't help

- clear download cache - didn't help

- run it on my laptop, firewall and antivirus (Norton) off, different internet connection - didn't help

 

The same error pops up even if I just want to see my CD keys, which normally contain the A-10C, F-15 and MiG-21.

 

Could anyone help please? Thank you!

 

[BIGNEWY]

Hi

 

sorry you are having problems.

 

Usually restarting STEAM helps, if it does not please contact support directly here

 

https://www.digitalcombatsimulator.com/en/support/

 

thank you

[Jagohu]

@BIGNEWY: thank you. I did restart it beforehands a few times, but it didn't help. In the meanwhile I've done a router restart as well, and now it does seem to work indeed.

Thank you!

[BIGNEWY]

@BIGNEWY: thank you. I did restart it beforehands a few times, but it didn't help. In the meanwhile I've done a router restart as well, and now it does seem to work indeed.

Thank you!

 

great to hear, we hope you enjoy!