Confirmation email?

[Nosferatuwhisky 1-1]

Hello all,

 

I just ordered a desk mount and didn't receive a confirmation email even though the money has been sent from my account.

 

Is this usual?

[Gman109]

I've never received confirmation emails for orders made, just once they ship it out. You can log into your account on the website at the top of the page on the order page, then highlight your name, go down to "My account", and then on the left click the "my orders", and it'll show the status of your order (probably will say processing at this point still).

[VpR81]

I've always recieved a confirmation email, containing the hint that i can check the status of my order by logging into my Virpil account etc. When the order got shipped, i recieved a second email, containing the shipment number.

[Gman109]

Also as a quick addendum, Virpil sent me shipping confirmation and tracking info today, 4 biz days from the date of order to shipping time, which is VERY fast compared to previous orders. Tomorrow at 2pm GMT there is another restock inbound as well.