Virpil WarBRD/T50 buttons not recognized

[Victory205]

I'm having issues trying to get the buttons on a to be recognized under Windows 10. So far, I haven't had a useful response from Virpil, they point me to something that I already described as not working.

 

I have a VPC WarBRD Base Set# 003164 with a Mongoose T-50 CM2 Ser # 005270.

 

When I run the setup software, the base is detected in the pulldown menu and the axes are detected and work, but the T-50 grip is not detected and doesn't show up in the pull down menu in the setup software.

 

I've tried three different versions of the Virpil setup software, all behave as above. The grip doesn't show in the pulldown window on the setup software.

 

Windows by the way, does detect the base, but not the buttons on the grip.

 

First thing I did was to carefully check the orientation of the base to grip connection plugIt is correct and fully seated.

 

Have you any suggestions? Again, the connector is correctly oriented, the pins look fine and are not bent or missing, and the connector is fully seated. I've tried multiple USB ports, including powered hubs and using every USB port on the computer itself, all without success. All other USB peripherals that I own are working using those same ports.

[HC_Official]

check out these trouble shooting tips http://www.havoc-company.com/forum/viewtopic.php?f=30&t=1379

[Victory205]

Thanks, I think I’ve got it sorted. I had to shut down the setup app, remove and re-plug in the joystick USB cable, and wait quite a while for the stick to show up in the available controllers list so the firmware could update. Then every subsequent step, axis calibration and saving, required the setup software to be shut down and restarted for the stick to register in the controllers list so it could be selected.

 

Keep doing that, and eventually you’ll end up with a profile uploading into the device that recognized the buttons.

 

Hope this helps anyone who may come across this issue. Be very patient with the setup software, it shows not responding for up to a minute before it does it’s thing on my rig.

[shagrat]

Thanks, I think I’ve got it sorted. I had to shut down the setup app, remove and re-plug in the joystick USB cable, and wait quite a while for the stick to show up in the available controllers list so the firmware could update. Then every subsequent step, axis calibration and saving, required the setup software to be shut down and restarted for the stick to register in the controllers list so it could be selected.

 

Keep doing that, and eventually you’ll end up with a profile uploading into the device that recognized the buttons.

 

Hope this helps anyone who may come across this issue. Be very patient with the setup software, it shows not responding for up to a minute before it does it’s thing on my rig.

Glad you could fix it, but it still sounds very strange. Did you plug multiple Virpil devices during configuration/firmware update? Read somewhere this is to be omitted.

What Version of the Virpil SW do you use?

For me it showed after a couple seconds, usually. Also, after the firmware update I had to shutdown and unplug / replug one time, but then, after creating the base profile, everything worked fine.

Ah, and don't mess with anything under Port, Byte and Button Matrix...