Customer Service MIA?

[Sn8ke]

I ordered a throttle on the 12th, have received order confirmation, however no shipping information. I emailed Winwing a few times, and even sent the company messages via their Facebook page, all with no response. Does anyone know how to get ahold of them?

[jskibo]

I ordered a throttle on the 12th, have received order confirmation, however no shipping information. I emailed Winwing a few times, and even sent the company messages via their Facebook page, all with no response. Does anyone know how to get ahold of them?

 

Try @Tonylin409#6372 in discord. He seems to rep them for US

[Sn8ke]

Try @Tonylin409#6372 in discord. He seems to rep them for US

 

Thanks I’ll do that

[Sn8ke]

Try @Tonylin409#6372 in discord. He seems to rep them for US

 

What is WinWing's discord channel?

[Andy t]

HOTAS discord. Look for winwing channel.

[dfreeze25]

I've had the exact same problem: Complete radio silence, I was told that "Alex" was away on business and would contact me in 24 hours that was July 22 and not a word since. There had been total silence on their end, regardless of what email address I use to contact them with or what email address of theirs I'm attempting to contact. TBH this leaves are real bad taste in my mouth, after having spent over a Thousand bucks on equipment to no longer be able to contact someone from said company I purchased from.

[MustangSally]

Discord....as above