A-10C II Upgrade discount price not working

[EagleBeak]

ED has said that owners of the original A-10C module can upgrade to the A-10C II Tank Killer module for a discount ($20 instead of $80). However, I have been unable to find a way to purchase the A-10C II upgrade at a discounted price. I am logged into my ED account, and have confirmed that the "A-10C" module shows in my profile's licenses (I have attached screenshots for proof). I have even logged out and logged back in multiple times per recommendations I've found on forums.  

I have scoured forums all morning for solutions. It seems most people having this problem have been ignored.

My top hypothesis: perhaps this automatic discount function isn't working but I originally purchased A-10C on Steam, and recently transferred it to my ED account? I have seen others online ask if this is a problem, but they too have gone unanswered.

 

 

Edited January 20, 2021 by BIGNEWY
removed picture showing keys

[EagleBeak]

I would have preferred send my money directly to Eagle Dynamics, but due to the bug on their website, I purchased the Tank Killer upgrade and Steam and transferred it to my ED account.

[BIGNEWY]

The upgrade only works where you purchased the first A-10C, so if it was purchased on steam first that is where the upgrade will work.

 

Please in the future contact technical support here 
https://www.digitalcombatsimulator.com/en/support/

 

Thank you
The ED Team