USB Woes

[bobaz]

I have the "Realteus forcefeel" pad.  The pad seems to work with no problems.  Everything was working fine, then I did a win 10 fresh install.  I start "SimShaker for aviators", then start DCS, & can't get a USB connect, & plus a connect error box.  I tried other USB ports, & went over a list of fixes from MS.  I plugged/unplugged, looking for problems, even blew air into each port.  Sometimes device manager shows a yellow unknown, that I uninstall, & reboot, still no help.  I read win 10 has USB problems, & I think that's the source, & don't know what else to do.  Any other suggestions most appreciated.   Thanks

[BitMaster]

When you did the fresh WIn10 install, did you install Intel Chipset drivers as well ?  That could be a thing if not done right.

 

Other than that, does that device need a driver ?  If yes, have you installed that one ?

 

 

[bobaz]

Thanks BitMaster, Yes, got Chipset drivers from Asus, first thing after install.  I don't know about other device drivers.  Waiting for some help from the maker of "SimShaker for aviators".       

[hsth]

Have you tried deleting C:\Users\user\AppData\Local\Apps\2.0 directory & reinstall Simshaker? I had problems once and got it only back to work by deleting 'old' entries in this directory.

[bobaz]

Thanks hsth, before I do that, is 2.0 folder only associated with SSA?  Don't want to delete if needed for something else. 

[hsth]

Yes, I know the name of the directory does not indicate it...

You can always move it to another place and then reinstall Simshaker.

If it doesn't work, move the old one back.

[bobaz]

Didn't help, but thanks for the suggestion.

[hsth]

Hm, only thing left I can think of is motherboard bios. Did you check for latest bios in relation to windows 10 version?

[bobaz]

Yes, I have the most current bios.  Thanks for your efforts.

[bobaz]

I get random USB not recognized alerts.  Could be a MB problem, but idk.  I would hate going through all the trouble replacing it, then find out it's win10.

Edited January 22, 2021 by bobaz

[BitMaster]

If its the board it's likely only 1 pair of Ports or the USB form that chip, usually you have USB ports from more than 1 chip available. Unlikely that all are broken.

 

Have you tried other Ports, front rear, different color ( USB 2.0 / 3.0 /3.1 etc.. )  ?  

 

Is the device working on another PC/Hardware

[bobaz]

Ok, time to fuss up.  Problem solved with some help from SSA creator, something stupid, simple, & I'm too embarrassed say.     Because I do have some USB thing going on I jumped to conclusions.  I get USB connect/disconnected, & USB error balloons as I run HMD stuff sometimes during the day.  Even though I hate it, It's not chronic problem, so I'll live with it.

 

Thanks for the comments, sorry for wasting your time.

[RedeyeStorm]

Mayby a tip I haven’t read yet. Go to device manager and check all your USB ports and controllers. Go to there properties, then power management and disable the ability to go to sleep. That solved my problems of my joysticks cutting out midsession.

[bobaz]

Thanks RedeyeStorm, I'll give that a try. 

[bobaz]

Went through all the USB stuff in device manager, didn't help.  Then realized it could be the wireless KB, or trackball.  Had another trackball, & switched it out, problem fixed. 

[RedeyeStorm]

Congrats, always check the cabled stuff first!