MuggyMach3 Posted October 3, 2008 Posted October 3, 2008 Is there some way I can track my order? It was placed on the 19th of September 2008 and says ‘Sent’ (under Payments on LockOn site) on the 22nd of September 2008. But can I actually track where it is now? Is there a tracking number that I can enter on some site (like DHL uses for example)? How is the shipping done or who is the carrier? How long should international shipping (India) usually take? Invoice ID for the order: 1255
cobrabase Posted October 5, 2008 Posted October 5, 2008 I had big problems ordering direct. I got tired of waiting and learned that I could order it on Amazon.com. To give you some idea about my trouble... I'm STILL waiting for the copy of FC I ordered online. I gave up months ago. [sIGPIC][/sIGPIC]
MuggyMach3 Posted October 6, 2008 Author Posted October 6, 2008 (edited) what about the money you paid for it? got it back? anyone else on if order can be tracked and how? Edited October 6, 2008 by MuggyMach3
Tez Posted October 9, 2008 Posted October 9, 2008 The packages are sent from the UK by airmail. The post company is Royal Mail. And we do not use the registered mail (tracking). If the order doesn't arrive for a month then contact us via support@lockon.ru. All problems are solvable! 1 [sIGPIC][/sIGPIC] =653=Tez
Tez Posted October 24, 2008 Posted October 24, 2008 I've made a mistake. Month is the maximum period of delivery for the Europe. For other regions it's 6 weeks. [sIGPIC][/sIGPIC] =653=Tez
MuggyMach3 Posted October 31, 2008 Author Posted October 31, 2008 thanx Tez...i received the package today (it almost went back :cry: because I had used my nickname Muggy when placing the order and my manservant told the delivery guy that there is no one by that name). i haven't installed it yet but everything looks really, really good. i have just one more doubt. i intend to install and start simming only after the Cougar and TIR:4 arrive (might take another two weeks or so). i wanted to know (if, god forbid the disk does not work) is there a certain return period or can't the disk(s) be returned at all?
Tez Posted November 5, 2008 Posted November 5, 2008 There is no return period. :) I mean no time restrictions. We replace disks bought in our web shop if they have stopped working because of common physical damage received during everyday usage (scratches or cracks for example). [sIGPIC][/sIGPIC] =653=Tez
MuggyMach3 Posted November 6, 2008 Author Posted November 6, 2008 There is no return period. frown began :) I mean no time restrictions. frown ended. We replace disks bought in our web shop if they have stopped working because of common physical damage received during everyday usage (scratches or cracks for example). You folks are incredible
bilal123 Posted November 12, 2008 Posted November 12, 2008 bilal has still not receive Flaming cliffs cd on on Resend hi my name is bilal my flaming cliffs cd has not reached to me on second time resend yet i live in rawalpindi pakistan so what should i do now my invoice # "1239" please tell me my suggestion if for ED team is that you should take 5 dollers more but should sent us through registered mail with tracking number. sir you should have phone number so that customers around the world will call you people and clear their queires regards muhammad bilal
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