Campaign Requires "Activation"

[hiltonbomber]

I'm running DCS Steam Edition and purchased this campaign as DLC via the Steam Store. 
It has installed no worries, but when I got to play the campaign it tells me that it needs to be activated. 
I have never had this issue with DLC from Steam Store before.

Can you help out, what am I doing wrong? Cheers

 

[Badger633]

48 minutes ago, hiltonbomber said:

I'm running DCS Steam Edition and purchased this campaign as DLC via the Steam Store. 
It has installed no worries, but when I got to play the campaign it tells me that it needs to be activated. 
I have never had this issue with DLC from Steam Store before.

Can you help out, what am I doing wrong? Cheers

 

Hi

 

I will pass on to ED as out of my control. You might want to contact them also and raise a ticket.

 

Badger633

[BIGNEWY]

1 hour ago, hiltonbomber said:

I'm running DCS Steam Edition and purchased this campaign as DLC via the Steam Store. 
It has installed no worries, but when I got to play the campaign it tells me that it needs to be activated. 
I have never had this issue with DLC from Steam Store before.

Can you help out, what am I doing wrong? Cheers

 

Hi, 

 

please contact support here https://www.digitalcombatsimulator.com/en/

Please also check you are running the latest version of DCS,

 

also check your antivirus is not creating a problem, try adding dcs to your allowed list, then run a verify on the dcs install 

 

hope it helps

[hiltonbomber]

1 minute ago, BIGNEWY said:

Hi, 

 

please contact support here https://www.digitalcombatsimulator.com/en/

Please also check you are running the latest version of DCS,

 

also check your antivirus is not creating a problem, try adding dcs to your allowed list, then run a verify on the dcs install 

 

hope it helps

Yeah I've done that. It was working fine until recently. This campaign is odd though as to why it wants to be activated. I suspect the problems with authentication and this campaign needing "activation" are all inter-linked somehow, but just don't know how. 

I will raise a ticket at ED. Cheers. 

 

[BIGNEWY]

Its strange as all of our products including campaigns are keyless now, that is why I suspect an antivirus issue.

 

Support will assist you, so dont worry.

 

thanks

[hiltonbomber]

14 hours ago, BIGNEWY said:

Its strange as all of our products including campaigns are keyless now, that is why I suspect an antivirus issue.

 

Support will assist you, so dont worry.

 

thanks

I don't run any AV on this particular PC and I've got DCS set in the allowed list of windows firewall. 

I will double check though later. 

Cheers.

 

[hiltonbomber]

On 9/3/2021 at 3:14 PM, hiltonbomber said:

I don't run any AV on this particular PC and I've got DCS set in the allowed list of windows firewall. 

I will double check though later. 

Cheers.

 

No luck getting this campaign to run. DCS was telling me that it couldn't authorise "Marianna Map" and this campaign. Once I uninstalled them the authorisation message doesn't come up anymore, but now I'm not able to use either map or campaign which is very frustrating especially after having paid for the campaign. 
No response from ED as yet either.

I'll keep looking into solutions. 

 

[Badger633]

Really Sorry to hear that. Doesn't sound right. Will pass your problem on to ED again. 

 

Badger633

 

EDIT Information and link to your issue passed on just now. 

Edited September 4, 2021 by Badger633

[BIGNEWY]

9 hours ago, hiltonbomber said:

No luck getting this campaign to run. DCS was telling me that it couldn't authorise "Marianna Map" and this campaign. Once I uninstalled them the authorisation message doesn't come up anymore, but now I'm not able to use either map or campaign which is very frustrating especially after having paid for the campaign. 
No response from ED as yet either.

I'll keep looking into solutions. 

 

 

 

Hi,

 

please let me know your support ticket number. 

 

feel free to PM me

 

thanks

[hiltonbomber]

On 9/5/2021 at 5:04 AM, BIGNEWY said:

 

 

Hi,

 

please let me know your support ticket number. 

 

feel free to PM me

 

thanks

Ticket # 117643 - F/A-18C Rise of the Persian Lion Campaign Activation Issue

[BIGNEWY]

Hi, 

 

it seems your version of DCS is not up to date, please ensure your DCS has the latest version. 

 

if you are using open beta in steam make sure you have the correct open beta version selected

 

 

[hiltonbomber]

11 hours ago, BIGNEWY said:

Hi, 

 

it seems your version of DCS is not up to date, please ensure your DCS has the latest version. 

 

if you are using open beta in steam make sure you have the correct open beta version selected

 

 

Yes. 

That was the problem. I hadn't realised I was on the wrong beta version. Goes to show how simple a solution can be at times and how easy it is to overlook some basic settings. 

Thanks heaps to all for your assistance. I've back on the USS Abraham Lincoln after completing the first two missions. Hopefully get some time to go on to the next ones soon. 

Thanks again. 

 

 

[Badger633]

1 hour ago, hiltonbomber said:

Yes. 

That was the problem. I hadn't realised I was on the wrong beta version. Goes to show how simple a solution can be at times and how easy it is to overlook some basic settings. 

Thanks heaps to all for your assistance. I've back on the USS Abraham Lincoln after completing the first two missions. Hopefully get some time to go on to the next ones soon. 

Thanks again. 

 

 

Hi

Glad ED could help you out. Enjoy the campaign. 
Thanks Bignewy.
Badger633

Edited September 11, 2021 by Badger633

[BIGNEWY]

No problem, enjoy!