Game crash

[bdik111]

Hi there,

 

I have a problem that drives me nuts.... Can`t figure out why this is happening. During flight, screen turns black and monitor tells me that there is no signal. There is no way to bring it back other than hard reset of the computer. Happens more with F16 and F14; almost never with the F18. Sometimes I can fly for an hour, sometimes 5 mins. Tried many things....

- Windows is up to date.

- Display Drivers are up to date (clean install)

- Created new Savegame

- using MSI afterburner to make sure it`s not a temp problem. I limited the power to 95% and 75 degrees. Using user defined curve for fan and it barely reaches 62 degrees now

- went on lower graphic`s setting but no difference

- File repair with FSC as it complains about access violation of d3d11.dll in crash log (attached). 

Graphics card is 980TI, the rest of the computer is new. 32 GB RAM, i7 10700, SSD

PLEASE HELP!!

dcs.log dcs.log-20211212-223024.zip dcs.log-20211216-190709.zip

[maximov]

12 hours ago, bdik111 said:

Tried many things....

I didn't see any repairs. Have you tried doing this?
There are no dcs.log reports in ZIP files. Can I ask you to use automatic sending of report packages to the ED server?
https://www.digitalcombatsimulator.com/en/support/faq/logs/

[bdik111]

Maybe because one of the last things I did was creating a new save game folder? Yes, I did all of this and I did it recently. Also repaired the dcs installation. 
I will use the tool recommended, thanks for sharing. Unfortunately it has to wait for a week as I’m going out of town for the holidays. I’ll keep you updated 

 

thanks

[bdik111]

Ok here I am again,

had the game create a new save game and ran the repair after that. That has helped a lot and I was able to play for several days now with no issues.... until it happened again. I cannot send the auto message as my monitor goes black and doesn`t come on again. So I have to restart the computer. But I installed the autoexec and my log looks different now. Here is the entire content of my log folder. Hope that helps.

dcs.log.old dcs.log dcs.log-20220104-020051.zip debrief.log

[bdik111]

Could someone please look into this again? Help would be appreciated

[silverdevil]

Quote

2022-01-04 02:00:43.652 ERROR   DX11BACKEND: DX device removed. Reason: 0x887A0006
2022-01-04 02:00:51.210 WARNING LOG: 1010 duplicate message(s) skipped.
2022-01-04 02:00:51.210 ERROR   DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2022-01-04 02:00:51.210 ERROR   DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2022-01-04 02:00:51.213 ERROR   DX11BACKEND: DX device removed. Reason: 0x887A0006
2022-01-04 02:00:51.214 INFO    EDCORE: try to write dump information
2022-01-04 02:00:51.215 INFO    EDCORE: # -------------- 20220104-020051 --------------
2022-01-04 02:00:51.215 INFO    EDCORE: DCS/2.7.9.18080 (x86_64; Windows NT 10.0.19043)
2022-01-04 02:00:51.216 INFO    EDCORE: C:\Windows\SYSTEM32\d3d11.dll
2022-01-04 02:00:51.216 INFO    EDCORE: # C0000005 ACCESS_VIOLATION at F8B998A0 00:00000000

@bdik111 - i believe this is your crash. maybe check and remove overclocking even if it is factory. https://www.nvidia.com/en-us/geforce/forums/geforce-experience/14/150018/dxgi-error-device-removed/

also being that you have a new installed computer, check to see if your power settings are anything except "high" or "ultimate" https://www.howtogeek.com/368781/how-to-enable-ultimate-performance-power-plan-in-windows-10/

when you say monitor goes black / no signal reminds me of the computer going to sleep but display driver crash will do this too.

https://www.digitalcombatsimulator.com/en/support/faq/startup/#3312253

lastly check