VPC Constellation Alpha-R Thumbstick wont range fully left to right?

[Fakum]

I have VPC Constellation Alpha-R with a mini joystick on it that its RX axis that will only range fully (From Left to Right) about 20-80% while its RY Axis ranges fully from 0-100%. I have never used this thumb stick until now. I actually tried to map the thumbstick in DCS for the Apache, and DCS would only recognize the RY Axis, but wouldnt see the RX Axis? So I tried to recalibrate the grip in Virpil software, All other AXIS went full 0-100% except this RX Axis on the thumb stick. DCS now recognizes this Axis but it clearly does not work at 0-100%. Only about 20-80%. I would hate to have to loose the down time of sending this back and waiting for a return, is there anything else I can possibly do in case this is simply a software matter to resolve before I submit a ticket on it? Thanks,

[jnr4817]

Try this:

Go to windows "setup usb controller"

Pick the Alpha Grip

Click on properties

Select the settings tab

click "Reset to default"

DO NOT CALIBRATE

Click OK

 

This resets how windows sees the devices range of motion.

 

I also suggest recalibrating in virpil software.

I have this issue a few times with windows not recognizing the full range of motion of different axis.

[Fakum]

That didnt work, but thanks, it was worth a try!

[Fakum]

Virpil tech logged into my PC,, the short version is that I could see that the electric values when moving the RX left to right were only going from about 30% to 80ish%. Seems to me the electric values were higher on both sides at one point, for some reason they diminished. So he would up re-setting the min/max values to what they would now physically produce. Seems fine now. Poor mans fix instead of sending it back to replace the thumbstick I suppose.