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2FA Issue


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My phone was destroyed over the weekend and my Authentication codes along with it.  How can I reset 2FA to my new device?  Right now I am locked out of my account because it's asking for 2FA using codes from my dead device.

Yeah, edge case here for sure.  I can't be the first person who's had this experience though, right?

I sent an email to support@digitalcombatsimulator.com

Checking here to see if there's an answer from the community.


Edited by Mistermann

System Specs:

Spoiler

 💻Processor:13th Gen Intel(R) Core(TM) i9-13900K - 🧠RAM: 64GB - 🎥Video Card: NVIDIA RTX 4090 - 🥽 Display: Pimax 8kx VR Headset - 🕹️Accessories:  VKB Gunfighter III MCG Ultimate, Thrustmaster TWCS (modified), Thrustmaster TPR Pedals, Simshaker JetPad, Predator HOTAS Mounts, 3D Printed Flight Button Box 

Thrustmaster TWCS Mod

 

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I was in #panicmode  😱

Support saved my bacon.  Thanks ED!  Note to anyone who might be reading this.  Download your 2FA recovery codes to a safe place.  I thought I had, but I had not.  

  • Like 1

System Specs:

Spoiler

 💻Processor:13th Gen Intel(R) Core(TM) i9-13900K - 🧠RAM: 64GB - 🎥Video Card: NVIDIA RTX 4090 - 🥽 Display: Pimax 8kx VR Headset - 🕹️Accessories:  VKB Gunfighter III MCG Ultimate, Thrustmaster TWCS (modified), Thrustmaster TPR Pedals, Simshaker JetPad, Predator HOTAS Mounts, 3D Printed Flight Button Box 

Thrustmaster TWCS Mod

 

Link to comment
Share on other sites

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