Mistermann Posted June 6, 2022 Posted June 6, 2022 (edited) My phone was destroyed over the weekend and my Authentication codes along with it. How can I reset 2FA to my new device? Right now I am locked out of my account because it's asking for 2FA using codes from my dead device. Yeah, edge case here for sure. I can't be the first person who's had this experience though, right? I sent an email to support@digitalcombatsimulator.com Checking here to see if there's an answer from the community. Edited June 6, 2022 by Mistermann System Specs: Spoiler Callsign:Kandy Processor:13th Gen Intel(R) Core(TM) i9-13900K - RAM: 64GB - Video Card: NVIDIA RTX 4090 - Display: Pimax 8kx VR Headset - Accessories: VKB Gunfighter III MCG Ultimate, VKB STECS Standard, Thrustmaster TPR Pedals, Simshaker JetPad, Predator HOTAS Mounts, 3D Printed Flight Button Box Video Capture Software: Open Broadcaster Software (OBS), Video Editing Software: PowerDirector 35 Into The Jungle (MP Mission) F18: Scorpion's Sting Apache Campaign - Griffins Kiowa Campaign - Assassins
Krez Posted June 6, 2022 Posted June 6, 2022 You answered your own question. Without the recovery codes, support will have to reset your 2fa. 1
Mistermann Posted June 7, 2022 Author Posted June 7, 2022 I was in #panicmode Support saved my bacon. Thanks ED! Note to anyone who might be reading this. Download your 2FA recovery codes to a safe place. I thought I had, but I had not. 1 System Specs: Spoiler Callsign:Kandy Processor:13th Gen Intel(R) Core(TM) i9-13900K - RAM: 64GB - Video Card: NVIDIA RTX 4090 - Display: Pimax 8kx VR Headset - Accessories: VKB Gunfighter III MCG Ultimate, VKB STECS Standard, Thrustmaster TPR Pedals, Simshaker JetPad, Predator HOTAS Mounts, 3D Printed Flight Button Box Video Capture Software: Open Broadcaster Software (OBS), Video Editing Software: PowerDirector 35 Into The Jungle (MP Mission) F18: Scorpion's Sting Apache Campaign - Griffins Kiowa Campaign - Assassins
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