Winwing issues...small moan...

[markturner1960]

I am just venting a bit, as I am finding this a little frustrating now.....

The MP1 arrived a few days ago, after a day of assembling and building into my sim pit, I could not get Simapp pro to properly configure and set the lua files so it all worked. Cue several hours ( and I would not not probably been able to sort this out without the help of FZG_Immel) of messing about and eventually having to write our own .lua file to get it working in DCS. 

However, I have to set all the displays up in windows every time I turn on the PC. This may be something WW related or windows, who knows. Bt I imagine that the fact that the monitors need to be set to portait rather than landscape does not help. Windows does not seem to like it....

Another pain in the arse thing....there seems to be constant firmware updates which necessitate disconnecting all the USB devices on the PC and connecting the WW kit direct to the mobo. This is a giant pain and confuses windows as its very tricky to make sure everything goes back in the same outlet, if it does not, you get multiple device ID's...

Another pain....in DCS, all the MFD's are reported as "MFD1"....so you cannot tell which is which in the controls options.....

Another pain...this morning, my MFSSB joystick  and Orion F16 throttle lost all their controls bindings.....currently, I am unable to get DCS to detect the axis inputs from the joystick, but it does accept all the button programming......why? 

Finally, no one from WW seems to be responding to any of these posts and p[roblems on this board, there does not seem to be hardly any diretc product support......

I would like to spend my days flying and enjoying DCS, not endlessly frigging around getting expensive kit to work as it should do..........|I am resigned to spending all day today getting this working if possible.....

I have invested a lot of money in their products and to be honest, I am somewhat pissed off.....it should not be like this....I dont have these issues with my virpil kit for example.......

Rant over.......

[Gideon312]

<profanity> sakes that’s horrible. Especially spending so much money/time and effort to build the pit you did. 

I removed my WW Orion throttle  this week. I found out it messed up my computer. (USB overload). Did the whole Win10 reset and went back to TM warthog throttle. . Too bad, but my problems are gone, and able to fly again.

Not much of a help, just to let you know you are not the only one.

[MustangSally]

Received my Top Gun Mip last week and have had absolutely no issues at all. I have been seeing problems with what seems a lack of power. I have all of my MIP connections plugged into a one high powered USB 3.0 Hub with the rest of my peripherals plugged into another. Here's a couple of tips that may help.....

1. Load the latest DisplayLink drivers (1.03)

2. Set your display up like the following and make sure they are set to portrait

 

I run Win11 btw

null

2 hours ago, Gideon312 said:

<profanity> sakes that’s horrible. Especially spending so much money/time and effort to build the pit you did. 

I removed my WW Orion throttle  this week. I found out it messed up my computer. (USB overload). Did the whole Win10 reset and went back to TM warthog throttle. . Too bad, but my problems are gone, and able to fly again.

Not much of a help, just to let you know you are not the only one.

What MB and power supply are you running, any USB hubs? I run 20 USB devices without a hiccup.

Edited November 5, 2022 by MustangSally

[FZG_Immel]

For the record it seems that windows11 is a bit better at managing multiple display compared to win10.

 

my current setup works fine  but I am in the process of finishing assembling a 13900k machine, and I fear what comes next :0

[markturner1960]

21 hours ago, MustangSally said:

Received my Top Gun Mip last week and have had absolutely no issues at all. I have been seeing problems with what seems a lack of power. I have all of my MIP connections plugged into a one high powered USB 3.0 Hub with the rest of my peripherals plugged into another. Here's a couple of tips that may help.....

1. Load the latest DisplayLink drivers (1.03)

2. Set your display up like the following and make sure they are set to portrait

 

I run Win11 btw

null

What MB and power supply are you running, any USB hubs? I run 20 USB devices without a hiccup.

 

Hi mate, do you have a link for the latest drivers ( display link) Mine are from the link in the manual, cant see what version they are? 

Regarding the display set up, my main monitor is 3840 x 2160. I currently have mine arranged in portrait on the RH side, aligned with the bottom of the main screen. This is 6144 x 2160 which is 13,271,040. Your suggestion (I am assuming the main screen is the same as mine here....) is 3072 x 4608, which is 14,155,776. Winwing say to make sure you use the lowest resolution arrangement.........? 

I was using the MP1 connected to a switched powered USB3 hub, but was getting issues with windows not saving the screen arrangement. I found that by plugging all the MP1 screens direct to the mobo USB outlets ( USB3.2 btw) this did not happen. 

I was also getting a white screen issue ( see here: ), which I thought I had narrowed down to SimAppPro running, but maybe not, although in a few hours of testing last night, it was not happening when SAP was turned off. 

My mobo is a RoG strix x570E Gaming and the power supply is a corsair 750 watt

Edited November 6, 2022 by markturner1960

[markturner1960]

Also, the system overhead of running these is not small.....same scenario with just the main screen, is 95 fps approx, if I use the MFD screens, its 75 fps, so thats a 20% hit

[MustangSally]

If you add extra screens you will reduce framerate. I had Cubesims 800x800 screens prior to the MIP upgrade which had the same framerate hit as you. I see no extra impact since adding the MIP.

I also run in 4k.

Still think that this is power issue

[markturner1960]

Of course, I realise that, just did not expect so much !. So I guess I could try using some 5a mains adapters to the USBc inlets on each screen? Do you have any suggestions as to which might be suitable? Any reason why you think its power related? Do you think my PSU is undersized for example? Its interesting that the cubesim screens used their own power supply and teh WW ones dont even though they are larger and I also wonder why they have teh 2 additional power outlets on the rear yet dont come with any power supply if they plainly need it? 

This is pretty frustrating, I had hoped they would be a more "Plug & play " solution.......

Edited November 6, 2022 by markturner1960

[markturner1960]

I have tried to contact WW via the customer service , but its impossible....I want to know what is the recomended power supply to buy......

Will this do it? https://www.amazon.co.uk/INSPIRETECH-Huawei-SuperCharge-HW-100400B00-Compatible/dp/B07NQJ6QD8

Its a strange issue as last night, as I say, I played for several hours, ( but with no SAp, so no UFC info) no white screen....this morning, boom, white screen and this time, it does not cycle, just goes white and all I can do is to quit DCS and start again. 

 

Basically, i cant use the damn things now and have wasted 3 days frigging around with them and my installation trying to sort issues.......

Edited November 6, 2022 by markturner1960

[markturner1960]

..

Edited November 7, 2022 by markturner1960

[Dogmanbird]

Hi Mark, I have the same x570 E board. It seems to have issues sharing certain USB devices on it's pairs of USB ports and I need to spread particular devices across it's various pairs of ports.

Have you tried disconnecting everything except the specific winwing item plus mouse and keyboard, then testing? There's a fairly recent x570 e chipset and bios update available too which might be worth a try

[markturner1960]

interesting! thanks....whats involved in doing this please ( Bios update) ? Sorry, not 100% on this kind of thing.....

Currently, I have the 3 screens connected to the first row of 4 usb ports on the back. Do you suggest moving one to the next row? I also have a PCI express 4 port USB3 card which I can use as well. As well as 2 powered hubs. Given that set up, whats a suggestion for the configuration? 

 

Thanks a lot! 

Edited November 6, 2022 by markturner1960

[markturner1960]

OK, I have tried connecting the screens as follows:  one to the first row of outlets, one to the second and one to the PCIexpress card.....same problem, although it did take approx 90 minutes to happen. 

Are you saying that if I have the screen in one outlet out of the 4, I cant have anything else?

I also got some remote assistance from the PC builders, who found an issue with some bluetooth software that was apparently causing problems every day on the records....They deleted this and also updated the chipset drivers and I was hopeful.......but the white screens are still here. I looked in windows reliability report and it said DCS stops responding when it white screens - this is what it said in the technical details, dont know if it helps:

The program DCS.exe version 2.8.0.32066 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 515c
 Start Time: 01d8f1fdac1451d7
 Termination Time: 4294967295
 Application Path: C:\Eagle Dynamics\DCS World OpenBeta\bin\DCS.exe
 Report Id: 8b87f1be-cace-404e-be46-b28c42ab54a5
 Faulting package full name: 
 Faulting package-relative application ID: 
 Hang type: Top level window is idle
 

I am contemplating doing a fresh windows installation tomorrow, its been a year since the PC was built........at least I can know thats a clean slate.....

[markturner1960]

OK, an update for those interested: 

Fresh windows install ( with BIOS flashed and updated chipset drivers) along with DCS resulted in a trouble free installation of the product. However, I had to write my own .lua file for the screens, instead of using SAP. The white screen issue is no more ( would be interesting to know what was the issue though....) 

I have also discovered that spreading around the plugs of the screens between the various USB outlet ports on the PC instead of using a powered hub means that windows accepts and saves the display set up which it was not doing using the hub. 

So two customer feedback points for WinWing, IF they read and respond to these forums: SAP needs looking at regarding the .lua file generation. And it would save some frustration in programming if you can make each screen have its own ID, instead of all of them being reported as MFD1.....

But very happy now they are working as they should, the quality of the display is great and makes for an impressive experience. In fact having so much fun, with these and my new monitor, that am not using VR at the moment!! 

Thanks to everyone who chipped in with ideas and suggestions......

Edited November 13, 2022 by markturner1960