Pyronight Posted March 5, 2009 Posted March 5, 2009 I bought a copy of DCS Black shark and installed it just fine but when I loaded the game and tried my serial key it didn't work. I sent an email to DCS about it and was basically told that the key belonged to another game and I was trying to basically STEAL a cd-key. Now I bought the box edition, HOW in GOD's GREEN EARTH IS A SERIAL KEY FROM A BOX NO GOOD??? I can provide reciepts and even the upc from the box but nothing, no sure we will look into to it NOTHING!! So I am taking it upon myself to warn others. Becareful with this product because they will not back you up when you need it and you have just lost a FAITHFUL customer due to your SHITTY customer service.:mad::mad::mad: 1
GGTharos Posted March 5, 2009 Posted March 5, 2009 How about you show them the UPC and purchase receipts first instead of throwing a tantrum? [sIGPIC][/sIGPIC] Reminder: SAM = Speed Bump :D I used to play flight sims like you, but then I took a slammer to the knee - Yoda
ED Team JimMack Posted March 5, 2009 ED Team Posted March 5, 2009 (edited) I bought a copy of DCS Black shark and installed it just fine but when I loaded the game and tried my serial key it didn't work. I sent an email to DCS about it and was basically told that the key belonged to another game and I was trying to basically STEAL a cd-key. Now I bought the box edition, HOW in GOD's GREEN EARTH IS A SERIAL KEY FROM A BOX NO GOOD??? I can provide reciepts and even the upc from the box but nothing, no sure we will look into to it NOTHING!! So I am taking it upon myself to warn others. Becareful with this product because they will not back you up when you need it and you have just lost a FAITHFUL customer due to your SHITTY customer service.:mad::mad::mad: Where did you buy the copy from? Was it is the German boxed version or the English download version? There are no other versions released as of this date. Edited March 5, 2009 by JimMack spelling Having problems? Visit http://en.wiki.eagle.ru/wiki/Main_Page Dell Laptop M1730 -Vista- Intel Core 2 Duo T7500@2.2GHz, 4GB, Nvidia 8700MGT 767MB Intel i7 975 Extreme 3.2GHZ CPU, NVidia GTX 570 1.28Gb Pcie Graphics.
Pyronight Posted March 6, 2009 Author Posted March 6, 2009 It was the German boxed version and I offered to produce the UPC and receipt but to no avail smart ass. As for a replacement or refund because it is a game with a code they do not offer refund or exchanges.
ED Team Groove Posted March 6, 2009 ED Team Posted March 6, 2009 Pyronight, could you send me the email you got as response from ED using the PM system? I would also like to ask you to watch your language here, thanks. Our Forum Rules: http://forums.eagle.ru/rules.php#en
Pyronight Posted May 2, 2009 Author Posted May 2, 2009 Look I am sorry but I am frustrated. After he asked for my email I had tried to do a simple vista upgrade and it wiped out all my messages in my mailbox. In any event I would rather just buy the download version than the German one I had anyway. I don't even speak German.
Guest Bud215 Posted May 3, 2009 Posted May 3, 2009 Insisting upon useing whatever language you want wont help your cause. I've been having some problems getting the game registered, I know its not any fun especially since you've spent the cash, but, your more likely to get some help while "not" acting like a jerk. Anyway, try contacting Star Force by phone. Their are some telephone numbers for tech support on their site. Anyway, good luck!
EvilBivol-1 Posted May 3, 2009 Posted May 3, 2009 OT removed by moderator. - EB [sIGPIC][/sIGPIC] Nothing is easy. Everything takes much longer. The Parable of Jane's A-10 Forum Rules
Roche Posted May 5, 2009 Posted May 5, 2009 Hope this is not true. I just bought DCS BS over the internet and I expect to have it installed next week. I am from a Central American country where this kind of games simply dont exist. If I have problems, then I am screwed. [sIGPIC][/sIGPIC]
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