Update problems

[JZF]

Good morning,

Is the DCS server currently accessible?
Why does the download version info crash every time I try to update DCS?

Please see below the autoupdate_log file:

00000.581 --- Log file: E:\DCS World OpenBeta\autoupdate_log.txt
00000.000 === Log opened UTC 2023-09-01 08:55:52
00000.017 INFO : DCS_Updater/2.16.3.18 (Windows NT 10.0.19042; Win64; zh-CN)
00000.017 INFO : src-id: f697eb0b6959f621dddfde672932cdb00d183f23, lib-id: b88ea51ae2210987a3865f77cc1802548216d7a8
00000.018 INFO : cmdline: "E:\DCS World OpenBeta\bin\DCS_updater.exe" apply 562908df-e99c-4299-b199-942bd8bec8d7 1324
00000.139 STATUS: Initializing...
00000.262 INFO : basedir: E:\DCS World OpenBeta
00000.262 INFO : variant: openbeta
00000.266 INFO : Command: update 2.8.8.43704
00000.582 INFO : DCS/2.8.8.43489 (x86_64; EN;  WORLD,MIG-29,SU-27,SU27-ULTIMATE_campaign,PERSIANGULF_terrain,MARIANAISLANDS_terrain,F-16C,AH-64D,SYRIA_terrain,SUPERCARRIER,FA-18C,SU-33,CAUCASUS_terrain)
00000.582 INFO : branch: openbeta
00000.584 STATUS: Downloading version info...
00040.586 ERROR: Conection to server 'cdn.digitalcombatsimulator.com' failed: Timeout was reached
00040.587 STATUS: Servers are unable to complete your request. Please, try again later.
00362.018 === Log closed.

 

How to solve this problem?

Thank you!

[silverdevil]

12 hours ago, JZF said:

00040.586 ERROR: Conection to server 'cdn.digitalcombatsimulator.com' failed: Timeout was reached
00040.587 STATUS: Servers are unable to complete your request. Please, try again later.

hello. it seems you cannot access the necessary files from the internet. first thing i would try would be to try to ping the URL cdn.digitalcombatsimulator.com. if that works, then try solution in this link.

https://www.digitalcombatsimulator.com/en/support/faq/update/