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Posted

Hello -

I would have contacted support, but it would not let me open a support ticket without entering an authentication code, which is not working...

I have been unable to log in to my account which is secured with 2FA, because the codes generated by the google authenticator app are being marked invalid. I have tried waiting for them to expire and trying the next one with no effect. I have also tried using multiple devices, and browsers to attempt to isolate the issue and it persists universally. 

Please help  

Posted

e-mail: support@digitalcombatsimulator.com

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Posted

You did save the codes, right? Log in with one of the codes, disable 2FA and delete it from the authenticator. Renable 2FA, save the new codes and add it back in the authenticator. You don't have to use Google's.


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