DCS Black Shark Installation Error Please help

[Roche]

Hello

 

I need some Help,, fresh from the box I installed my Black Shark,, everything good until I tried to lunch it, I got this errors:

 

 

"Black Shark: Launcher.exe Unable to locate component

This application has failed to start becasue d3dx9_38.cll was not found. Re-installing the application may fix the problem"

 

Error

Error loading module 'edTerrain' form file 'C:\Program Files\Eagle Dynamics\Ka-50\bin\stable\edTerrain.dll'

The specified module could not be found

 

I checked the file 'edterrain.dll' that is suposed to be missing and is in there so I dont understand..

 

Any ideas?

 

I already tried reinstalling it like 4 times,, no luck

 

My specs

Intel Core 2CPU T7200

2 GB Ram

Quadro FX 350, 512 MB

 

-------------------------------

 

15:54 pm

 

Just tried uninstalling BS and installing it again for the 7th time now...

still no luck. same error ... same message...

 

Now I am depressed I wanted to play tonight... :(

 

 

------------------------------------------

 

I was investigating about this error, it seems to be somethin related to Direct X... I install the one that came in the game even.. I guess is the latest one and the one that the game need, Direct X 10..

I found out that the erro is commonly related to a file called d3dx9_38.dll but the error I get is d3dx9_38.cll (CLL).. Dont understand what I am wirting about..

 

please help

Edited May 13, 2009 by Roche
Update 2

[Tez]

I saw topic Installation Error: BlackShark: Launcher.exe - Unable To Locate Component. Too complicated solutions are suggested.

 

Everything is much simpler.

 

Roche could you try just reinstalling/updating your graphics card drivers (it's interesting that in most cases it's enough just to reinstall them). BTW it's written in the FAQ.

[Roche]

I tried that and got this mesage from Nvidia, so I am trying to see if DELL can assit me on getting the drivers for my Nvidia Quadro FX 350 laptop.

 

Do you have a better idea?

Thanks for your help.

 

In any case if I do get the drivers updated, I should jjust reinstall my game and it will work? or is there something else.?

 

 

Product

 

 

 

 

 

 

 

 

 

 

 

Current

Installed Driver

83.13

 

Latest Driver

Update

NVIDIA Quadro FX 350M83.13The manufacturer of this system requires that you download the driver for your GPU from their support site.

 

The GeForce M series and GeForce Go series notebook GPUs use drivers that have been customized by the notebook manufacturers to support hot key functions, power management functions, lid close and suspend/resume behavior. NVIDIA has worked with some notebook manufacturers to provide notebook-specific driver updates, however, most notebook driver updates must come from the notebook manufacturer. Additionally, the desktop GeForce graphics drivers will not install on Geforce M series and Quadro M series notebook GPU's

[yehuda]

You should be able to find updated drivers at this site:

http://www.laptopvideo2go.com

[Roche]

Thanks yehuda..

 

Just installed drivers update that I found on DELL with my Service Tag for Nvidia Quadro FX 350M, drivers version 156.83-XP WHQL A05 whatever that means.. and unfortunely it didn't work...

same two errors after unistalling it and installing it again for the 13th time now.

I installed it on C:\Eagle Dynamics\K50, ;cause maybe it had something to do with the route the game installed, I checked my registry but could'nt find anything related to K50 or DCS just Lock On, updated drivers for my BIOS Motherboeard as well.. just in case it had something to do with that.

 

So, I am pretty much screwed...just getting the idea on my head that my DCS Black Shark is not going to work at least in this laptop, I would uninstall XP and make a big deal but I can't do that.

 

Please Help, what can I do?

[Roche]

I feel like I am wirting to my self.

 

Even thought I install the game on C:\Eagle Dynamics\K50C

the installation program still makes an empty folder on

C:\Program Files\Eagle Dynamics.

 

I tried installing Nvidia Drivers version 156.19 just to see if they work...

Doesn't work.

 

Does someone exactly which drivers should I have installed?

[Panzertard]

Which OS?

Did you ever do any reinstall of DX?

If so - for Vista / Win 7 it may have negative consequences? (Builtin DX versions). I'm not sure how to even fix a corrupt DX in those OS'es.

If XP, thats a good thing to do - and should have fixed some of the DX issues.

 

UAC settings; to ensure your DX/Game installation have been able to do the proper adjustments?

Again, UAC and Video drivers - not sure if that can be an issue sometimes, but we shouldnt rule it out completly.

 

Other permission related issues? You do have administrative permission with your account, right?

 

Hm, more suggestion - disk croslinked files / indexes on the NTFS?

Diskcheck c: (and d: etc) for problems.

Or in commandprompt; CHKDSK C: /F

 

Overclocking (you have a laptop, so no O/C there I guess)?

If O/C, turn it off.

 

These are the few things I can come up with on the top of my mind. ;)

 

NINJA EDIT; Internet Proteciton software? Antivirus? Security software blocking your installations (of either BS or the drivers?)

[Tez]

Roche, did you uninstall old drivers before installing new version?

[Roche]

Yes Tez, but only when I installed the first drivers updates that I found ver. 156.19, I will try removing everything related to drivers now, and reinstall BS, I only did it with the Windows Add/Remove Program feature,..

Do you think I should get a Driver Cleaner remover program or something? can you recommend me one, free of course. :)

[Fudd]

Roche,

 

It sounds like you dont have DirectDraw and Direct3D Acceleration enabled. It could be two possible things or a combiniation of both. One, Direct X 9.0C did not install correctly or your nVidia dirvers are outdated.

 

I checked nVidia's site you can download 185.85 relased on May 7th http://www.nvidia.com/object/quadro_fx_notebook_winxp_185.85_whql.html, which is the latest driver. It may not be approved by Dell so make sure you have a good recovery point incase you need to revert back to last known good configuration.

 

After you install 185.85, go to run, type dxdiag. Press save information and save it as .txt file. Copy and paste the information from the text file here and we can help you find the issue.

 

-Fudd

[Roche]

Thanks Fudd,,

 

I tried removing all left overs of Nvidai drivers with Nvidia Nasty driver removal that I found on http://www.overclock.net/faqs/12466-info-nvidia-driver-cleaning-guide.html, I folowed up their steps and tried to tried to get rid of version 8.3.1.3, and installed the version 156.83 (6.14.11.5683) over what i thought was a clean Nvidia driver installation, but It didnt work. Same error same message.

 

I will download 185.85 try it out and save the dialog for you guys.

 

Thanks.

[Roche]

I tried installling 185.85 form Nvidia...I unistalled first all old drivers from Nvidia from the control panel and from the device manager (not sure what's the difference between this removals) and cleaned all left overs with a program called Nvidia Nasty Files removal according to this thread http://www.overclock.net/faqs/12466-info-nvidia-driver-cleaning-guide.html. I cleaned left overs for drivers 156.83 and original drivers 83.13

 

I got a Message from the setup wizard "The Nvidia Setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit"

So installing the 185.85 doesn't work.. unless there is some other way. I am stuck with drivers 156.83 unless someone knows another Dell Precision M65, XP SP3 with a Quadro FX 350M drivers compatible.

 

 

This is the dxdiag. that I saved with the 156.83 drivers installed: can put it on one sinlge reply so I will put it separatly.

------------------

System Information

------------------

Time of this report: 5/15/2009, 12:02:03

Machine name: xxxxx

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Precision M65

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08

Processor: Intel® Core2 CPU T7200 @ 2.00GHz (2 CPUs)

Memory: 2046MB RAM

Page File: 468MB used, 3470MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

 

-----------------------------------------

[Roche]

---------------

Display Devices

---------------

Card name: NVIDIA Quadro FX 350M

Manufacturer: NVIDIA

Chip type: Quadro FX 350M

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_01DC&SUBSYS_01C81028&REV_A1

Display Memory: 512.0 MB

Current Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor: Default Monitor

Monitor Max Res:

Driver Name: nv4_disp.dll

Driver Version: 6.14.0011.5683 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 11/17/2007 03:03:00, 5742720 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: nv4_mini.sys

Mini VDD Date: 11/17/2007 03:03:00, 6864064 bytes

Device Identifier: {D7B71E3E-429C-11CF-AB65-C32100C2CB35}

Vendor ID: 0x10DE

Device ID: 0x01DC

SubSys ID: 0x01C81028

Revision ID: 0x00A1

Revision ID: 0x00A1

Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

 

 

Thanks for taking your time to help guys I really appreciate it.

I am suposed to be working but I wanted to play this weekend but I guess I wont...

Thanks Anyway.. hope that you can help me during the weekend.

Edited May 15, 2009 by Roche
Edit 1

[Dusty Rhodes]

Let the program install to the default location. Let it install DX for you. Is this a DL version or a DVD version? You took care of the drivers so that is not an issue. Just thinking out loud here. Sometimes programs don't like to be placed other then their default locatoin so try that and see if that works.

[Roche]

DVD... cool packing by the way,, it took me like ten minutes to open it becasue I was afraid to mess up the box and cover, and it had like a meter of tape on it.

 

At first I let it install the game on the default folder C:\Program Files\Eagle Dynamics\K50, later in another thread I read that It might be a good idea to place it directly under C: so I installed it on C:\Eagle Dynamics\K50, just in case but it didn't work, I tried installing it as C:\K50.. same story.. :(

[Dusty Rhodes]

Have you tried installing it on to another computer?

[Roche]

Unfortunely this is the only one I have. I have a piece of &^%$& CPU, with 512 Ram no internet connection, viruses, a humming CPU case, no audio, and a 19" CRT screen...

 

Iv'Been really thinking of buying a new HP Laptop since this Black Shark fiasco started.

 

I will leave now.. very sad by the way 'cause I wont be playing Black Shark this weekend.

[Dusty Rhodes]

That is the only other computer you have or that is the computer you are trying to put it on to get it to work?

[Roche]

This is the only one I have, and I only get like 7 activations.

I can see in the dxdiag report that in the tab where it shows you the list of DirectXfiles it doesnt show a d3dx9_38.dll file? Could it be that the game is not installing this .dll file? Can I download it somewhere?

[Panzertard]

Hello, Roche.

I can see that you haven't been able to resolve your problem yet.

Just a bit of advice from an old tosser. :)

If I were in this position I think I would have considered trying the game on another computer, even tough it means a bit more work (activations, deactivations, intallations etc).

 

All things considered, you are trying to run this game on a laptop with older drivers - it shouldn't (in all fairness) be an issue if you have all the latest drivers and enough system resources, but you are in a grey zone there.

Or it's rather hard to tell if you're in the green zone :)

 

Good luck, buddy :)

[Roche]

Thanks Panzer.

 

I realize that intalling it on this old DELL laptop after everything I've done is simply not going to work,.. I decide to get a new laptop so I am just waiting to have the guts and kill my savings, I hope that buying a new decent new piece of hardware will make my game work.

I will look for a good alternative on how to unistall and deactivate my Lock On FC from here so I can move everything there.

Thanks. =)

[EtherealN]

Does it have to be a new laptop? If you really have decided to go for a new machine you can make considerable savings through a well-planned purchase of a stationary computer - especially if you feel confident enough in assembling it yourself.

[Panzertard]

Some good advice from Eth there. :)

But I guess it depends on what you plan to use your computer for, study, work, entertainment.

[Roche]

Yes actually it has to be a laptop so I can use it for study and work,

I have assembled rigs myself in the past and it's defenitely cheaper.

Thanks, for the advice, :)

[EtherealN]

I'm being a bit of a broken record here (apologies for that), but you could always keep the old laptop for things that require portability and use a stationary as a dedicated gaming rig.

 

However, since I have previously worked in a job where almost every workday was finished at a hotel, I do fully understand that sometimes a stationary would just be borderline useless.

 

I do however have several friends that have very good experience of rockdirect.com 's laptops. I was going to buy one of those but I was pre-ordering a future model that got delayed so ended up impulse-purchasing a (still nice) HP Pavilion - that in spite of being almost two years old does still play DCS:BS quite passably.

 

I would personally caution against Dell laptops though. I have only bad experience of them - though they are admittedly relatively cheap.