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Posted (edited)

I cannot even log back in to request a ticket as verification is broken, I logged out after repeated failed attempts to request a trial license for the Mig 21, it's always INCORRECT.  I can confirm the activation still works perfectly for my forum account, and yes I've reset my password multiple times due to the fact that your website is broken as it always reports the captcha as INCORRECT, I tried a dozen times before checking my email and it had actually submitted and I checked the new password by logging into the game with it and it works.

Edited by T.Power

"For many the glass is half empty whilst for others it is half full, but for some, the milk is sour." - Unknown French Philosopher

  • ED Team
Posted
18 hours ago, T.Power said:

I cannot even log back in to request a ticket as verification is broken, I logged out after repeated failed attempts to request a trial license for the Mig 21, it's always INCORRECT.  I can confirm the activation still works perfectly for my forum account, and yes I've reset my password multiple times due to the fact that your website is broken as it always reports the captcha as INCORRECT, I tried a dozen times before checking my email and it had actually submitted and I checked the new password by logging into the game with it and it works.

Please email support using the same email on your account and they will assist you

you can email 

Email (no login required)
support@digitalcombatsimulator.com

or
Secondary Email (no login required)
eagledynamics.service@gmail.com

thank you 

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, PIMAX Crystal

Posted
7 minutes ago, BIGNEWY said:

Please email support using the same email on your account and they will assist you

you can email 

Email (no login required)
support@digitalcombatsimulator.com

or
Secondary Email (no login required)
eagledynamics.service@gmail.com

thank you 

I just did, they disabled 2FA and now I can't request trial licenses, LOL

"For many the glass is half empty whilst for others it is half full, but for some, the milk is sour." - Unknown French Philosopher

  • ED Team
Posted
6 minutes ago, T.Power said:

I just did, they disabled 2FA and now I can't request trial licenses, LOL

you need to enable 2FA again on your device and then you will be able to.

 

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, PIMAX Crystal

Posted
16 minutes ago, BIGNEWY said:

you need to enable 2FA again on your device and then you will be able to.

 

It's broken.

"For many the glass is half empty whilst for others it is half full, but for some, the milk is sour." - Unknown French Philosopher

Posted
7 minutes ago, BIGNEWY said:

Ive just checked my 2FA and it is working for me, which 2FA are you using? 

The google authenticator, I have it setup on both the forum and the main site, it works on the forum but the main site hasn't worked for about a week now as it always says the authentication code is wrong, there's also some other odd things going on with the user file section, it's been very glitchy with uploads and updating the file feed and download stats.

"For many the glass is half empty whilst for others it is half full, but for some, the milk is sour." - Unknown French Philosopher

Posted
1 hour ago, BIGNEWY said:

Do you have more than one dcs account using 2FA? 

I just re-enabled it after clearing the authenticator app and re-scanning the code (which didn't work before) now it's working, thank you.

"For many the glass is half empty whilst for others it is half full, but for some, the milk is sour." - Unknown French Philosopher

  • ED Team
Posted
34 minutes ago, T.Power said:

I just re-enabled it after clearing the authenticator app and re-scanning the code (which didn't work before) now it's working, thank you.

great to hear, enjoy

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, PIMAX Crystal

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