Pimax Super, order and delivery dates, please post.

[Nuggetz]

Monitor has refresh rate 144 Hz. I set DCS to 145 FPS, the Nvidia Control Panel to 144 and adjusted Pimax between 72,90 and finally 120 and starting with a frame rate of 11 ms then 10ms and finally 120FPS gave approximately 8ms, which is the best I have ever achieved with my 9800X3D. I can only conclude that uncapping/not throttling has merit with this CPU. 
 

Generally I can get 120 FPS on any map. The toughest test being low level over Berlin when the FPS is reduced to 70-90 with Pimax set to 120. 

Edited July 15 by Nuggetz

[Dawgboy]

Two Pimax blog updates from 14 Jul 25:

General Update

Production Update

[Panzerlang]

Well, it's been five days since I got an email saying my Super had cleared customs and was on the way to the local warehouse. They should have sent it DHL, I'd have got it the same day.

[Panzerlang]

Nine days after the email telling me the item had cleared customs and would be "expected to arrive at the warehouse in about 1 week, after which it will be shelved and shipped." with no further communication. I thought the "week" would be a worse-case scenario and expected it to be arriving at my door a lot sooner. DHL usually manage it on the same day (clears customs, package arrives late afternoon). Fedex, next day. But Pimax? Ooooh no, of COURSE not. Nine days later, I guess they put it on the van for points Alaska. Or maybe Hong Kong.

What's that tried and trusty UK expression..."couldn't organize a pissup in a brewery".

So, where's my headset, Pimax? Seven months not long enough for ya?

[Marshallman]

6 hours ago, Panzerlang said:

Nine days after the email telling me the item had cleared customs and would be "expected to arrive at the warehouse in about 1 week, after which it will be shelved and shipped." with no further communication. I thought the "week" would be a worse-case scenario and expected it to be arriving at my door a lot sooner. DHL usually manage it on the same day (clears customs, package arrives late afternoon). Fedex, next day. But Pimax? Ooooh no, of COURSE not. Nine days later, I guess they put it on the van for points Alaska. Or maybe Hong Kong.

What's that tried and trusty UK expression..."couldn't organize a pissup in a brewery".

So, where's my headset, Pimax? Seven months not long enough for ya?

Nine days away from 8 months .....your order is scheduled for shipment this week.  July 14th.

Checked the Bot and shipping in one to two weeks....

Edited Monday at 08:32 AM by Marshallman

[Panzerlang]

And they wonder why people grow to despise them.

"Your ordered 50PPD has been successfully shelved at the overseas local warehouse and is currently pending shipment. It is expected to be shipped within 2-3 working days.

Relevant logistics information will be sent to you via email after shipment. Please keep an eye on your inbox. We will track the shelving situation upon arrival at the local warehouse and synchronize further shipment progress to you at that time. If you have any questions, please feel free to contact us. Thank you for your support!

Best Regards"

Apparently it's both successfully at the local warehouse and yet still awaiting to arrive at the local warehouse. Shrodinger's frikking headset. An email full of quantum waffle, blather and jibber-jabber.

"We will track the shelving situation upon arrival at the local warehouse and synchronize further shipment progress to you at that time."

Just...WHAT? Uh? Was that translated from Martian by a retarded AI bot? 

"Your ordered Pimax Crystal Super 50PPD  has completed customs clearance in the destination country and is currently being transported to the  local warehouse. The shipment is in transit and is expected to arrive at the warehouse in about 1 week, after which it will be shelved and shipped."

Destination country = Japan. Currently being transported to the local warehouse. Local to where, the airport it just got flown into? Okinawa? If it landed in Okinawa and the warehouse is in Hokkaido (other end of the country), by what means would it take a "week" to get there? Bicycle?!

Never mind all your other BS that's an outright disgrace, your 'shipping' is on a whole other level.
 

Edited Tuesday at 04:28 AM by Panzerlang

[Panzerlang]

"Valued customer". 

[Dawgboy]

10 hours ago, Panzerlang said:

"Valued customer". 

Their automated workflow and related processes need a relook and rework by a professional.  I wonder if they use Salesforce behind their ordering system...I can't imagine.

[Panzerlang]

They finally managed an email that didn't sound like the product of an AI bot running on a Casio wristwatch. It's been on a shelf in Japan since it cleared customs 12th July and will now be shipped to me in "3 to 5 days". So that'll be at least a fortnight. New world record. One might think they've sold thousands of units to Japan, instead of the actual handful.

[TimberWolf]

Mine shipped on July 8, direct from China. I received mine on the 15th in Canada. Been using it off and on for a week now. Generally pretty happy with it, but it sure is a big and bulky headset. Just received prescription lenses for it today from VR Optician, and I'm expecting my Apache strap from Studioform tomorrow. Hopefully that will help make it more comfortable.

Patience is a virtue.

[Marshallman]

4 hours ago, TimberWolf said:

Mine shipped on July 8, direct from China. I received mine on the 15th in Canada. Been using it off and on for a week now. Generally pretty happy with it, but it sure is a big and bulky headset. Just received prescription lenses for it today from VR Optician, and I'm expecting my Apache strap from Studioform tomorrow. Hopefully that will help make it more comfortable.

Patience is a virtue.

When did you order please?

[Dawgboy]

8 hours ago, TimberWolf said:

Mine shipped on July 8, direct from China. I received mine on the 15th in Canada. Been using it off and on for a week now. Generally pretty happy with it, but it sure is a big and bulky headset. Just received prescription lenses for it today from VR Optician, and I'm expecting my Apache strap from Studioform tomorrow. Hopefully that will help make it more comfortable.

Patience is a virtue.

Do the prescription lenses work in conjunction with the stock lenses or do they replace something?  Thanks.

For the long wait for my order, I just received an email indicating I had an additional 3 months of warranty Pimax will tack onto my headset when I receive it.  FYI.

[Panzerlang]

Three days since the last email, in which they noted "3 to 5 working days to complete shipment", which was an increase from the previous "2 to 3 working days", followed by "have prioritized your order". Apart from the inherent insanity of that I could not see any tells that it was the product of an AI bot, which means...yes...an actual human typed it. A human totally oblivious to the insane contradictions therein. As a keen student of insanity and the human condition in general, I still found my mind wobbled on its axis a bit. 

Yeah. You'd think "have prioritized your order" would be "Hey fella, go grab that unit off the shelf AND POST IT...NOW!!!" But no. And, to assume zero insanity or a level of incompetence and ineptitude so far off the scale as to merit an orbit around Neptune, one is forced to consider actual malice. Yeah, it's deliberate.

Just thinking out loud.

Edited Friday at 02:44 AM by Panzerlang

[Dawgboy]

10 hours ago, Panzerlang said:

 As a keen student of insanity and the human condition in general, I still found my mind wobbled on its axis a bit. 
 

I'm hoping, in the end, the pain will be worth it.  I'm hopeful since I hear what everybody else is saying about the VR experience.  I even miss my G2 at this point...flying on a flatscreen is just not the same.  Keep the faith, my friend.

[Gun Jam]

I placed my order in May and got an email now saying "Based on your order details and our production schedule, your headset is planned to be completed within this week."

So sounds like maybe I'll get it in Aug sometime. 

 

[TimberWolf]

On 7/23/2025 at 2:26 AM, Marshallman said:

When did you order please?

I reserved mine on July 22, 2024, pre-ordered November 21.

On 7/23/2025 at 6:12 AM, Dawgboy said:

Do the prescription lenses work in conjunction with the stock lenses or do they replace something?  Thanks.

They are lens inserts. They fit on top of the stock lenses.

[Panzerlang]

Just in from support...I swear to god, this couldn't be made up.

"...and we fully understand your concern about the order progress. Regarding your order, we have arranged with Amazon for expedited handling, but Amazon system currently indicates the shipment date will be delayed until August."

Followed by...

"Your experience is always our priority, and if you have any questions or need assistance, please feel free to let us know. We will do our best to resolve them for you."

My reply, "So send it DHL ffs. Duh!"

Time for the video now, the title of which will be 'Pimax Malice'. Somebody very clearly needs to have their employment terminated.

[Dawgboy]

9 hours ago, Panzerlang said:

Just in from support...I swear to god, this couldn't be made up.

"...and we fully understand your concern about the order progress. Regarding your order, we have arranged with Amazon for expedited handling, but Amazon system currently indicates the shipment date will be delayed until August."

Followed by...

"Your experience is always our priority, and if you have any questions or need assistance, please feel free to let us know. We will do our best to resolve them for you."

My reply, "So send it DHL ffs. Duh!"

Time for the video now, the title of which will be 'Pimax Malice'. Somebody very clearly needs to have their employment terminated.

Geez...crazy town!! 

I have no faith mine (Super 57PPD) will come this summer...I'm thinking fall.