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Posted

Dear Gentlemen of Eagle Dinamics.

 

Today I proceeded to buy via Protx (download with credit card VISA) the Patch FC 1.1 the transaction is marked as correct in the record of PAYMENTS in my log, also I have received in email confirming the purchase, however when attempting acces the files to make the discharge only appears me a blank screen without any indication type in my navigator, I have attempted it from other PC's but the result is the same one, please I request them attendance to solve the inconvenience.

 

Greetings.

Gorrion.

 

 

Date of transaction:

 

Transaction ID Time Product Quantity Price

000000D5-06E0-0001-0000-D90F25F725F2 28-05-2005 01:19:12 LOCK ON 1.1: Flaming Cliffs 1 $35.00 USD

firmaqa7.jpg
Posted

Hi

 

Same here. Please, could you give as a hint on that or at least tell as whats going on. All other downloads work so far

 

regards, Marcel

Posted

It's the weekend guys so you might have to wait until monday for a reply.

[sIGPIC][/sIGPIC]

Reminder: SAM = Speed Bump :D

I used to play flight sims like you, but then I took a slammer to the knee - Yoda

Posted

Same here guys, completed the payment but I have no access to download section so I guess its the weekend issue, saturday here...I'll wait till monday. One other question people...None window appeared with the starforce activation code, will I get that once the download section becomes operational on my account or what? Because without that code my attemp of buying 1.1 is useless. Would really apreciate some feedback on this matter. Thnx in advance

 

Regards,

 

=RvE=FoxteR

Reservoirs Elite CO

http://www.rve.solo-elite.com

Posted

Lol a polite notice before paying saying no sales at the weekend would have helped, they took my money at the weekend so i should have got the goodies.

No exscuses, thats rum money :icon_jook :rolleyes:

Guest Husk
Posted

Download problem

 

Hi

 

Me too, just completed payment and do not have access to the download area!!! :icon_frow

Guest scottv
Posted

Me as well. You have my money i have no product.

 

Where's an update, an eta or otherwise.

 

I don't care if it's a weekend, you were able to take my cash, you're able to fix the problem.

 

I was hesitant enough to order this, this doesn't leave me with any warm fuzzy feelings.

Posted

Same problem here and I agree with most of you. Wags tells us that they are aware of the problem....well in that case I fail to see why it is beyond their ability to post a warning to stop us spending our money on something that, apparently, they cannot deliver!

 

Like you I have sent e mails but have yet to receive a reply.

 

It may be a small company but this is no way to behave!

 

Lawyer

Guest hqr1
Posted

Where is my money?

 

:icon_evil

 

Same problem do not have access to the download area.

 

ED team, where are our money?????!!!!

Posted

Count me in. Purchased the product, recieved the confirmation of billing email, but cannot download. Very frustrating....

 

TxPilot

Guest Hulker69
Posted

Me also. Plus where do you find your serial number?

Posted

Hi ED

 

Why dont you just use simmmarket instead of some sort of experimental payment system. This one is not only for FS. Most of us have an account anyway. Painless delivery there. And its europen, so no patriotic-bu...... or something like that. Just a sugg here.

 

And please let us know, whats going on.

 

regards, Marcel

Posted

Wait a minute...you said it's a weekend issue right? Well right now its monday here and Im GMT + 1. I dont know where u hold those mirrors but if they r in Russia with u it should be almost 1 PM your time there and thats freakin high time for those ppl to come to work and load those PC's. All this people here are 100% right...you know how they say, the custumer is always right? Well in this case we are since we fairly sent our money and didn't get anything for it. Second of all, I will be honest with you; I have payed the downloadable version even tho I wanted the CD rather then this but it was almost 40 Euros + shipping and thats way too much for an addon. Have to pay for this downloadable version even tho Im fully aware that in probably 3-4 months ill have to change few pieces of my hardware meaning the bloody starforce wont let me play. Even the strongest companies like Electronic Arts dont use it...I dont get why its so hard to make a simple CD key and save us trouble. A simple addon has been secured so much that it can get frustrating really. I play many games online with of course all legal software but I'll probably never have as much hassel as with FC. I support your further development of lock on but think about the next copy protection thingy, we are buying a game not CIA classified information lol

 

Come on ED, get on it...there are lotta frustrated peeps around here

 

Regards,

 

=RvE=FoxteR

Reservoirs Elite CO

http://www.rve.solo-elite.com

Posted

is this fixed your problem? http://forum.lockon.ru/showthread.php?p=74362

"There are five dangerous faults which may affect a general: recklessness, which leads to destruction; cowardice, which leads to capture; a hasty temper, which can be provoked by insults; a delicacy of honor which is sensitive to shame; over-solicitude for his men, which exposes him to worry and trouble." Sun Tzu

[sigpic]http://forums.eagle.ru/signaturepics/sigpic2354_5.gif[/sigpic]

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