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Posted

Have tried to buy DCS A-10C, but when I go to the Pre-purchace page, it asks me for my Username and password, then I get a message "incorrect name or password". If I click on the "Forget your password", It asks for my e-mail address and the I get an answer that there is no one with that e-mail address in the ED site. What gives? :mad::mad::mad:

Posted

I would like to add that Jester is in no way connected to me nor do we know each other. :D

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Posted

:megalol:

 

Mower - need your address: Gotta invoice you for the shorted-out keyboard. Apparently spewing tea all over it while reading your reply is ill-conceived....

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Posted (edited)

I must be slow or something as I am having the same problem , I bought A10c from the ED website and logged in with the same user name and password I use here at the forums.

 

But when I try to log in at the store or support site here:

 

http://forums.eagle.ru/showthread.php?t=58801

 

or here:

 

http://www.digitalcombatsimulator.com/index.php?end_pos=1322&scr=shop&lang=en

 

I get this same response "incorrect name or password". If I click on the "Forget your password", It asks for my e-mail address and the I get an answer that there is no one with that e-mail address in the ED site.

 

I never got any email for my purchase and apparently it did not save my ED store/site login. I see 159th_Viper's response to the original posters request but the site posted is no help....because I can't login...lol

 

Am I making sense or am i just crazy?

 

As I was given access to the Beta forums after my purchese and my login here at these forums still works so I am somewhat confident that the site(forums) does recognize me as a customer but without a login there is apparently no way for me to contact support if I have a problem.

 

thanks for any further clarity on this and I am very sorry to be any kind of a bother , I am still trying to get used to this site and how it works so I can be a member in good standing of this community.

 

thanks again and Happy Holidays!!:pilotfly::D

 

PS: I'm hoping this will not affect me downloading any further beta updates for A10 or the final game?

Edited by JimBeamBlack
Posted

If you buy from the Lockon site, it doesn't mean your account will work on the DCS site.

AFAIK The accounts are not related - and neither is usable on the forums.

All 3 systems have different accounts.

 

So perhaps you though you had an account because you registered in one of the other systems?

In any case - just create a new account and you're good to go.

The mind is like a parachute. It only works when it's open | The important thing is not to stop questioning

Posted (edited)

Howdy Panzer and thanks for the reply!

 

I bought the A10c game so I am assuming I must have registered on the DCS site , I do have Lock-On/Flaming cliffs but I bought the disk(s) at Amazon so I never registered on that site.

 

But I will make another account with my same Login and see how that works out , I wonder as i do have my game key from my original purchase (luckily I copied it and took a screen shot when I bought the game as I got no email from my purchase and cannot login to the store) I should have no problems getting the final release of the A10c Sim and/or getting it to work correct?

 

thanks for helping an old gamer out and again sorry to be so dense ,

JBB

 

EDIT:::

 

Ok , I tried to register at the site and it says I am already registered (see attached 1) , then I logged in right there and I am able to see my purchase and then tried to access support , which gave me another login screen which said I am not registered??(see attached 2)

 

apparently I am just not familiar with how this site works , it seems it is nearly as difficult to maneuver as the A10c game..lol :megalol:

 

thanks for the help Panzer , as I can see my purchase now I feel a lot better so I will just keep trying to figure out how the whole site works and is tied together on my own , I think it's just different from what I am used to. for me this problem appears to be a PEBCAK..lol

 

thanks again man ,

JBB

DCS.thumb.JPG.a95c5e604e552191dd67d1c58214769f.JPG

1692879188_DCS2.thumb.JPG.1dbf6e3e66b8dc89cfdbcf9acc1cca84.JPG

Edited by JimBeamBlack
adding some info
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