log in and payments history

[skouras]

what is going on here....with the log in i have no problem but what about my serial key in my payments history IT DOESNT EXIST ANYMORE..what i have to do to find it again:helpsmilie::helpsmilie:

Also cannot play multiplayer with A10C...invalid serial key what is wrong

Edited December 26, 2010 by skouras

[BittleRyan]

Same problem, i submitted a ticket.

[Pikas62]

I have the same problem. I opend a ticket with an email because I can't login to my account anymore. I heard about a database maintenance over x-mas weekend, could that be the the reason?

[BittleRyan]

I cleared all my cache history, it fixed the problem instantly.

[Pikas62]

I cleared all my cache history, it fixed the problem instantly.

 

not for me :cry:

[Tez]

General advice is to recover password and login via password recovery form. I'll look for your emails.

 

It's a good idea to enter one by one all emails to which accounts were registered to.

Edited December 27, 2010 by Tez

[Pikas62]

General advice is to recover password and login via password recovery form. I'll look for your emails.

 

It's a good idea to enter one by one all emails to which accounts were registered to.

 

Hi Tez. I tryed already to use the recover password form, but when I put in my login "pikas" I did't get an email, when I put in my email address I got a email with the wrong login (gneubauer or PikAs1) . I think my account has no or the wrong email address assigned. I bought already DCS A10C and DCS BS and don't want to loose the game licences I already purchesed.:helpsmilie:

[skouras]

how can i cleared all my cache history....where is it

[Tez]

pikas PikAs1 is your renamed account of DCS web site. It was renamed because your LO account used another email address and thus they weren't merged in one.

 

So if one gets his login name with 1, 2 or even 3 in the end, please don't get surprised.

[Tez]

skouras it depends on your web browser

http://support.usonyx.net/KB/a183/how-do-i-clear-my-browsers-cache.aspx

 

In general sometimes it's faster just to open web site in another web browser.

[Distiler]

I can log without anyproblem with my regular user and password, the problem is the payment history is empty and I'had bought DCS:Ka-50 and FC2 in the past. It shows in both DCS and FC2 websites "No information or you have not bought any product yet.".

[Distiler]

Ok, tried adding a 1 or 2 at the end of loging name and got mixed results:

 

Adding 1 I get DCS:Ka-50 in the payment history but not FC2

Adding 2 I get FC2 in the payment history but not DCS:Ka-50

 

What should I do?

Edited December 27, 2010 by Distiler

[Pikas62]

pikas PikAs1 is your renamed account of DCS web site. It was renamed because your LO account used another email address and thus they weren't merged in one.

 

So if one gets his login name with 1, 2 or even 3 in the end, please don't get surprised.

 

Thanks a lot for the info Tez - with PikAs1 it looks very good now, I have access to all my payed products again. :thumbup:

Edited December 27, 2010 by pikas

[skouras]

hahaha i cant believe it that it works with number 1....wow thanks for the good info

[GhostriderC6]

log in ok but no more payement in my history

serial for A10C is also reject

ticket open .......

[andysim]

not working for me =( password reset failes to resolve. tried everything.

 

Ticket is open but no response :cry:

Btw ive deleted all cookies and internet history. Still nothing. Glad im not the only one having issues, suprised at the lack of response from ED. Had ticket open for 48h already =(

 

Please for the love of god help us ED

Edited January 23, 2011 by andysim