Thunderbird Posted March 4, 2011 Posted March 4, 2011 I can't find my serial number from the download page i've checked order history and i cant find anything please advise
sofie_59 Posted March 4, 2011 Posted March 4, 2011 (edited) Have you fill in a support ticket? And try search? And some more info would be nice Edited March 4, 2011 by sofie_59 MB:MSI X79A-GD45 CPU:Intel Core i7 3930K 3.2GHz Ram:16 gb Grafik :GTX 680 Sli Win 7 64 bit 1200 W 2 ssd 120 gb 1 2 TB western Digital Caviar Green
EtherealN Posted March 4, 2011 Posted March 4, 2011 Try these things as well: 1 - Log in with another browser and/or clear your browser cache. 2 - Log in with username Thunderbird1 (or, if your username on the site is not Thunderbird but something else, try adding a "1" to that.) [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Thunderbird Posted March 4, 2011 Author Posted March 4, 2011 tried in 2 different PC but still the same, i tried logging in as thunderbird1 but it says login incorrect, my original login works fine which is thunderbird, on the download page i still dont find my serial number, i can provide my unique transaction reference if needed
159th_Viper Posted March 4, 2011 Posted March 4, 2011 To reiterate sophie's sentiments: Have you submitted a Support Ticket? Novice or Veteran looking for an alternative MP career? Click me to commence your Journey of Pillage and Plunder! [sIGPIC][/sIGPIC] '....And when I get to Heaven, to St Peter I will tell.... One more Soldier reporting Sir, I've served my time in Hell......'
Thunderbird Posted March 4, 2011 Author Posted March 4, 2011 yup ticket has been submitted this evening
159th_Viper Posted March 4, 2011 Posted March 4, 2011 OK Good - Support staff are swamped atm so it might be a wee while before your ticket is processed: Please be patient. Just an idea - did you receive an e-mail receipt at purchase? Check whether that contains your serial# if you are needing the serial as a matter of urgency. Novice or Veteran looking for an alternative MP career? Click me to commence your Journey of Pillage and Plunder! [sIGPIC][/sIGPIC] '....And when I get to Heaven, to St Peter I will tell.... One more Soldier reporting Sir, I've served my time in Hell......'
Thunderbird Posted March 4, 2011 Author Posted March 4, 2011 yeah sure, im not in rush :) as long it can be fixed ;)
Thunderbird Posted March 8, 2011 Author Posted March 8, 2011 my ticket is not responded yet any idea?
revalence Posted March 8, 2011 Posted March 8, 2011 ED must be extremely busy if you waited 3 days... Don't worry though, many people (including me:D) are waiting for the Boxed version. :(
ED Team const Posted March 8, 2011 ED Team Posted March 8, 2011 my ticket is not responded yet any idea? Try with login "thunderbirds" :)
Thunderbird Posted March 8, 2011 Author Posted March 8, 2011 awh just noticed i got 2 logins :( can i just make it as 1 without the "s"
ED Team const Posted March 8, 2011 ED Team Posted March 8, 2011 awh just noticed i got 2 logins :( can i just make it as 1 without the "s" Ok, accounts mergered.
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