Axion Posted June 1, 2011 Posted June 1, 2011 I should be in receipt of my FOURTH replacement Warthog HOTAS in approx 2-3 week’s time - awaiting stock from Amazon. The first unit worked like a charm for the first couple of weeks that was until the Joystick failed to be recognized by Windows. The second and third units have both suffered LED failures. No biggy really, but having less than 3 months of use out of those units prompted me to return these also. I did noticed one other thread regarding LED failures so assumed that this was quite an uncommon problem. The good wife cannot understand why I just don’t get a refund and have done with it. I guess she will never understand, he-ho. ;) Am I just unlucky? Asus Z390 Code XI, i9-9900K, RAM 32 Gig Corsair Vengeance @ 3200, RTX 2080 TI FE, TIR 5, Samsung 970 EVO 1TB, HOTAS WH, ASUS ROG Swift PG279Q, HTC Vive Pro, Win 10 x64
BigBANGtheory Posted June 1, 2011 Posted June 1, 2011 Maybe you'll get a V.3. unit this time ;-) That's seriously unlucky though dude, but consider this for a moment in your hour of need... ThankFk you bought it from Amazon.
sofie_59 Posted June 1, 2011 Posted June 1, 2011 Yes i feel sorry for you too, I have been struggle with TM since march! I want my outlay for the shipping cost, i am up to near 800 sek about 90-95 euro now. And i have sent them my copy of the shipping cost but they say they dont reseive it ! what the **** i have payed extra so it must arrived. MB:MSI X79A-GD45 CPU:Intel Core i7 3930K 3.2GHz Ram:16 gb Grafik :GTX 680 Sli Win 7 64 bit 1200 W 2 ssd 120 gb 1 2 TB western Digital Caviar Green
Axion Posted June 1, 2011 Author Posted June 1, 2011 Amazon has an excellent returns service and it hasn't cost me a penny so far. Feel for you sofie, that’s gotta hurt. Asus Z390 Code XI, i9-9900K, RAM 32 Gig Corsair Vengeance @ 3200, RTX 2080 TI FE, TIR 5, Samsung 970 EVO 1TB, HOTAS WH, ASUS ROG Swift PG279Q, HTC Vive Pro, Win 10 x64
sofie_59 Posted June 1, 2011 Posted June 1, 2011 (edited) It only hurt my feeling! 800 sek is about two games or a full tank of gas in my car or two stock of snuff!!(snus!) Edited June 1, 2011 by sofie_59 MB:MSI X79A-GD45 CPU:Intel Core i7 3930K 3.2GHz Ram:16 gb Grafik :GTX 680 Sli Win 7 64 bit 1200 W 2 ssd 120 gb 1 2 TB western Digital Caviar Green
Duckling Posted June 2, 2011 Posted June 2, 2011 (edited) or two stock of snuff!!(snus!) Hehe. My priority would be the Hotas, Snus and then the car :smilewink: in that order (sorry for derailing the thread Axion) Axion. It's probably old news and not related, but just in case... I lost wintel access to my TMs some time ago. They both showed up under "devices" but I couldn't reach or recognise it from the Sim. Calibration tool access (Wintel) to verify was gone also from the right-click menues. USB devices themself was visable under the DeviceManager. Turned out my prob was the connection order of the USB devices (got a bundle of'em), I'd rebuild my rig and plugged it the HOTAS as last in the row. Unplugging all and started with the TM's solved it for me. Cheers Gus Edited June 2, 2011 by Duckling - - - -
Succellus Posted June 2, 2011 Posted June 2, 2011 Impressive...Call the exorcist :D Mine so far so good so working so i hope it stay that way. HaF 922, Asus rampage extreme 3 gene, I7 950 with Noctua D14, MSI gtx 460 hawk, G skill 1600 8gb, 1.5 giga samsung HD. Track IR 5, Hall sensed Cougar, Hall sensed TM RCS TM Warthog(2283), TM MFD, Saitek pro combat rudder, Cougar MFD.
skouras Posted June 2, 2011 Posted June 2, 2011 yeahh no problem here either serial 04213 [sIGPIC][/sIGPIC]W10(64bit)Asus Rog Strix Z370-F - i7 8700K - Dark Rock Pro 4 - 16 giga ram Corsair vengeance 3000 - MSI RTX 2070 Super - Asus Rog Phobeus soundcard - Z906 Surround speaker - Track ir5 - HOTAS Warthog
Axion Posted June 4, 2011 Author Posted June 4, 2011 Amazon have sent two replacement units, gawd knows why? Should be here Monday. :) The first failure (stick defect) was Serial #: 00383 Unfortunately I failed to record the SN for the second unit (LED defect) but believe it was in the 1500's The third is Serial #: 03589 - LED defect. One thing I have noticed whilst testing all three units is that the Joystick center play and deadzone varies very slightly from one unit to another. Asus Z390 Code XI, i9-9900K, RAM 32 Gig Corsair Vengeance @ 3200, RTX 2080 TI FE, TIR 5, Samsung 970 EVO 1TB, HOTAS WH, ASUS ROG Swift PG279Q, HTC Vive Pro, Win 10 x64
CupOHemlock Posted August 29, 2011 Posted August 29, 2011 I have one LED out on one of the bottom toggles. Thrustmaster said they would fix it provided I sent the unit in and at my initial expense. It has to go back to Canada too... gah. I think I will just live with the burned out/inop LED... but I am disappointed that such an expensive item left the factory with a likely defect, and that getting it fixed will require many hoops to jump through.
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