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Posted

I sent a request for a replacement disk through both phone and email last Friday. I have still not recieved it. Was I supposed to have used a specific subject or put things in a specific order?

 

Sorry if this has been discussed before.

Posted
I did contact Evolved games, two or three times. And still nothing.

 

How did you contact them?

 

I think there was a specific number to ring to get the new disk 2 - check out the "limited product recall on Lock On Gold" section at the bottom of this page for more details:

 

http://www.evolvedgames.com/lockon.htm

 

 

If that's what you called or emailed . . . . then I'm really not sure what else you can do.

Posted

do a search for the post office that sends out these disk. Because i saw a site that gave another phone number directly to the post office and you can ask whether it was shipped or not.

[sIGPIC][/sIGPIC]

  • 2 weeks later...
Posted

We can't do anything in this situation.

It is Evolved Games bug and they must solve it.

You're sure that EG have received your e-mail?

With Best Regards!

Daniel Tuseyev

Il-2: Battle of Stalingrad and Rise Of Flight projects manager

  • 3 weeks later...
Posted
We can't do anything in this situation.

It is Evolved Games bug and they must solve it.

You're sure that EG have received your e-mail?

 

When I sent my first request, the reply ended up in my SPAM folder, so check the spam folder.

 

I still need to send the stuff to them so they can send the correct 1.1 disck to me though, so I am not sure if this is of much help.

  • ED Team
Posted

As others have said, you need to contact Evolved Games and will probably need to send in a proof of purcahse. Do NOT contact Ubisoft about this, they have nothing to do with 1.1 FC.

 

-Matt

 

. . . . It's really not what you want to hear, but it's unfortunately true - ED won't be able to help you with a replacement disk for Lock On Gold.

 

 

You need to get in contact with Ubisoft or Evolved - they're the ones doing the distribution there.

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