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Posted (edited)

i'm busy recently and didn't play MP with friends for some time

i use same username for DCS site-fevaoctwh

i purchased A10C with my own credit card and purchased P51 and CA SNs from a reseller.

today i installed DCSW and mods(P51&CA),the SNs did actived online correctly.but when i tried to play MP,it said invalid SN!why?

Edited by fevaoctwh
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Posted
I have similar Problem as well , 2 different logins for 2 products !!!!!

 

I raised a support ticket yesterday , it should only take a few weeks

to get it sorted

 

Raise a ticket as well , and in a few weeks they might let you play the game you paid for :)

a few weeks?dude,r u kidding?

i7-9700k

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Warthog Member No. 107024 plus TFRP

Posted
a few weeks?dude,r u kidding?

 

Yes, he is and has no idea how long it will take and merely attempting to cause friction/dissent - pay no attention.

 

Support tickets are usually dealt with within 48 hours, Monday to Friday, dependant on the support staff workload, so it could take longer. If you do experience an unreasonable delay contact one of us moderators and we will see what we can do to expedite matters.

 

In the meantime, have you actually submitted a ticket yet?

 

http://forums.eagle.ru/showthread.php?t=58801

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Posted
Yes, he is and has no idea how long it will take and merely attempting to cause friction/dissent - pay no attention.

 

Support tickets are usually dealt with within 48 hours, Monday to Friday, dependant on the support staff workload, so it could take longer. If you do experience an unreasonable delay contact one of us moderators and we will see what we can do to expedite matters.

 

In the meantime, have you actually submitted a ticket yet?

 

http://forums.eagle.ru/showthread.php?t=58801

already done.

last ticket(P51 login issue) didn't have any respond and i closed it manually

i7-9700k

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Nvidia GeForce RTX2080

ASUS ROG STRIX Z390-I GAMING

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Warthog Member No. 107024 plus TFRP

Posted

OK then - as I said, if you do experience an unreasonable delay with the new ticket you entered, PM one of us moderators and we'll see what we can do.

Novice or Veteran looking for an alternative MP career?

Click me to commence your Journey of Pillage and Plunder!

[sIGPIC][/sIGPIC]

'....And when I get to Heaven, to St Peter I will tell....

One more Soldier reporting Sir, I've served my time in Hell......'

Posted
OK then - as I said, if you do experience an unreasonable delay with the new ticket you entered, PM one of us moderators and we'll see what we can do.

T_T……i wanna fly~~~

i7-9700k

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Warthog Member No. 107024 plus TFRP

Posted

That was no threat - merely an honest observation and comment directed to you via PM as a consequence of the moderation policy of these boards.

 

That said, if you have any further comment/issues re moderation policy, keep them off the boards and contact a Community manager/member of staff via PM as per rule 1.3:

 

Administrative actions against forum members are not subject to public discussion. If you Feel an Action Against you WAS unjust or an Otherwise Inappropriate, Please use the Private Messaging (PM) system to the Action Appeal to other Forum Members or staff the Forum administrator.

 

Ta

Novice or Veteran looking for an alternative MP career?

Click me to commence your Journey of Pillage and Plunder!

[sIGPIC][/sIGPIC]

'....And when I get to Heaven, to St Peter I will tell....

One more Soldier reporting Sir, I've served my time in Hell......'

Posted

We were on deadline and were too busy so we couldn't answer tickets in time. Please excuse us for inconvenience.

If someone still have unanswered ticket please email me to dest@eagle.ru with request of processing your ticket. Please tell me your ticket number in e-mail message.

 

--

Best regards,

Eagle Dynamics support manager,

Andrei Ustinovich

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