cults Posted July 27, 2012 Posted July 27, 2012 Hi. Iv seem to have run out of Activations for blackshark. Iv just installed a ssd and reinstalled dcworld. Do u have to make a ticket for more? Or just have to wait a month? Btw i own all. Bs-Warthog-Bs2 Upgrade-P51-Ca. Thanks.
joey45 Posted July 27, 2012 Posted July 27, 2012 For BlackShark 1 then you need to ask for more BS2 will regenerate a new one. The only way to make sense out of change is to plunge into it, move with it, and join the dance. "Me, the 13th Duke of Wybourne, here on the ED forums at 3 'o' clock in the morning, with my reputation. Are they mad.." https://ko-fi.com/joey45
Quirkitized Posted July 28, 2012 Posted July 28, 2012 I have the same issue. I put a ticket in two days ago, just an fyi if anybody of importance sees this and can look into it. Ticket#15495
EtherealN Posted July 28, 2012 Posted July 28, 2012 Support staff is currently under a heavy workload. Apologies for the inconvenience. I would unfortunately expect that you will have to wait at least through the weekend to have you ricket actioned. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
cults Posted August 2, 2012 Author Posted August 2, 2012 Bit of a bump. Im still waiting for ticket to be sorted. Dated 28th of july. Also ticket dated 25th july about having two accounts.Which i replayed from a email from ED. Thanks
Quirkitized Posted August 2, 2012 Posted August 2, 2012 Same here, bump. Ticket#15495. Just need a new BS key, that's all. Been a week (since july 25th)
EtherealN Posted August 2, 2012 Posted August 2, 2012 As previously mentioned, the support department is under an extreme load at present. I am unable to indicate when you should expect a response; due to the recent release of several products and restructuring towards DCS World, there is an unusual load on the support department. Your request will be handled as soon as possible. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
firetim Posted August 6, 2012 Posted August 6, 2012 Hi I need a black shark re-activation (August 3Rd)for the first black shark -Tim
EtherealN Posted August 7, 2012 Posted August 7, 2012 Firetim, please lodge a support ticket - we cannot help you with this on the forum. You can find directions on how to do so in my signature. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
Quirkitized Posted August 10, 2012 Posted August 10, 2012 Should I put in a new ticket, did I not have correct info needed in my ticket? Been two weeks, I know ED is busy so just seeing if I need to do anything to help. I did notice I can't edit the ticket.
EtherealN Posted August 10, 2012 Posted August 10, 2012 As far as I can see the ticket is still active. [sIGPIC][/sIGPIC] Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules | | | Life of a Game Tester
cults Posted August 15, 2012 Author Posted August 15, 2012 So iv just read ~FAQ So we don't see any reasons for lossing activations except malicious carelessness and catastrophic hardware or OS crashes. Well im none of the above. But what i did was never use the deactivation feature. Soo my bad there hands up:P Anyway im still waiting for my ticket to get a response. Nearly three weeks now. The thing is i cant use BS and BS2 upgrade. Thanks.
Quirkitized Posted August 15, 2012 Posted August 15, 2012 Yup same here man I'm still with you :D. I think I did one deactivate over the years, which was prolly the cause. They must be swamped considering tomorrow will be 3 weeks for my ticket.
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