Blackshark 2 upgrade won't activate

QVidal · May 4, 2013

I found the solution to the wrong detection of the Steam version of Black Shark. Steam must be run as administrator, this way the registry is updated showing an activation of BS and BS2 update can be installed.

whiteladder · May 4, 2013

I`m having the same problem

I have dcs black shark installed, I have downloaded and tried to launch the upgarded version.

I have treid deleting the BS2 registry entry, but this has made no difference.

I then unistalled every thing, and reinstalled, 1.2.4 dcs world, a10c, combined arms. installed dcs bs to the c:\program\eagle dynamic folder. This launches, but is didn`t ask me to reenter the serial key. Installed the bs2 module from the downloaded EXE and still get the invalid serial key error.

Any ideas?

If I launch dcs world and go to the module manager and click install against bs2 it say that dcs blackshark need to be installed, even though this is already installed and working.

c0ff · May 5, 2013

I found the solution to the wrong detection of the Steam version of Black Shark. Steam must be run as administrator, this way the registry is updated showing an activation of BS and BS2 update can be installed.

Thanks for the tip.

leafer · May 5, 2013

Same problem here. I have BS 1 installed but it when I entered the serial number it tells me I don't have BS1 installed. Annoying.

Icerock · May 5, 2013

I have a similar but different issue. I have done a clean install of DCS World 1.2.4, BS1, then BS2 upgrade. Activation kept failing on BS2 so I figured I messed something up, uninstalled and re-installed, this time picking the "Upgrade from BS1 internationa key" (or similar) selection. All went fine, went to DCS World Multiplayer where it was asking for the Seriel # to activate and all it asked for this time was the UH1 and Mustang, which I don't have (A10, FC3, and Combined Arms are already activated). I figured it was auto-activated during the install. Go to Module Manager and Black Shark says "No Key"... what now? Oh, and BS2 works fine.

Edited May 5, 2013 by Icerock

whiteladder · May 6, 2013

I have a similar but different issue. I have done a clean install of DCS World 1.2.4, BS1, then BS2 upgrade. Activation kept failing on BS2 so I figured I messed something up, uninstalled and re-installed, this time picking the "Upgrade from BS1 internationa key" (or similar) selection. All went fine, went to DCS World Multiplayer where it was asking for the Seriel # to activate and all it asked for this time was the UH1 and Mustang, which I don't have (A10, FC3, and Combined Arms are already activated). I figured it was auto-activated during the install. Go to Module Manager and Black Shark says "No Key"... what now? Oh, and BS2 works fine.

Thanks this solved my problem

Icerock · May 6, 2013

Thanks this solved my problem

Really, how? I still see there is no key listed in the Module Manager for BS? :cry:

whiteladder · May 6, 2013

Really, how? I still see there is no key listed in the Module Manager for BS? :cry:

I don't see a key either, but the module now works.

c0ff · May 6, 2013

The serial numbers from Steam versions will not show up.

The official statement about this issue will be posted in a week or so.

Icerock · May 6, 2013

The serial numbers from Steam versions will not show up.
The official statement about this issue will be posted in a week or so.

Thanks, but i'm pretty sure I originally downloaded everything from the DCS site. I know it was version 1.2.2 when I did it. I have Steam but BS or BS2 is not in my Steam library.. from the text I saved at the time:

DCS: Black Shark 2 Upgrade 1.2.2 (English download version)

Your serial number(s): xxxxxxxxxxxxx

BBQ · May 7, 2013

Guys, if you need your support ticket looked at ahead of the queue, you need to give me your ticket numbers. Either in a post here, or through a PM. I can then look at it and escalate it if necessary - or simply (hopefully) give you assistance here.

Trouble Ticket #: 21740 (error report attached, generated from activation tool)

Edited May 7, 2013 by BBQ

BBQ · May 7, 2013

Re-download and install the BS2 upgrade module again. The version that worked for most is now on the website. The filename is

KA-50_bs1update_en_1.2.2.7122_23.exe

I'm missing something here -- when I go to Downloads --> Modules, the current available build is "DCS: Black Shark 2 Upgrade 1.2.4 (download version)" The filename to download is KA-50_1.2.4.11652_168.exe

Then, if I go to the Downloads --> Previous Versions area, the build is labeled "DCS: Black Shark 2 Upgrade 1.1.1.1 (English download version)" The filename of the 4 files start with KA-50_full_en_bsupd_1.1.1.1

Yet PoleCat is suggesting I find a file named KA-50_bs1update_en_1.2.2.7122_23.exe:cry:

Will someone please straighten me out on this?

EtherealN · May 7, 2013

BBQ, note the timestamp on PoleCat's post. It is 6 months old.

BBQ · May 7, 2013

I think I've still got a valid issue -- which file to download -- the "Module" or the "Previous Version"? Initially I just assumed I could install in this order:

DCS World v1.2.4

A10C v1.2.4 (activate)

Combined Arms v.1.2.4 (activate)

Blackshark v1.00 from DVD (activate)

DCS: Black Shark 2 Upgrade v1.2.4 (attempted to activate, cannot -- using license that was listed underneath the download)

BBQ · May 7, 2013

takes me a while to d/load the new files -- and ends up, I didn't choose the right installation during the install when it prompts you for which "version" you are upgrading from. All good now -- though a bunch of activations down the drain.

Gianthawk213 · May 9, 2013

I've the same problem. It's says : " Invalid Hardware Code. Make sure the Serial Number used is valid for the product you are trying to activate, generate a new Hardware Code and try again. "

When I follow step to get back a deactivation key. it generates an error.

I've my game Black shark on steam. I've installed it and i've played it after update. Then i've launch Dcs world and it's impossible to start BC 2. I've proceeded to repair and fix way but without success.

Gianthawk213 · May 9, 2013

Whereas my BC 2's avatar is validate.

EtherealN · May 9, 2013

I've the same problem. It's says : " Invalid Hardware Code. Make sure the Serial Number used is valid for the product you are trying to activate, generate a new Hardware Code and try again. "

When I follow step to get back a deactivation key. it generates an error.
I've my game Black shark on steam. I've installed it and i've played it after update. Then i've launch Dcs world and it's impossible to start BC 2. I've proceeded to repair and fix way but without success.

Please see this sticky: http://forums.eagle.ru/showthread.php?t=94531

EtherealN · May 9, 2013

I bought The bs 2 upgrade and when I try to activate it it tells me it wrong All my purchases have been from the dcs site everything is up to date why is this not working I want my money back I feel ripped off here how long do I have to wait for a response from these people and why are there no live chat support lines why is the dcs site not answering tickets in regards to this ? to boot you put dear customers like you actualy care so how long before I get what I payed for ...... has anybody escalated this yet because I am going to

I have responded to your PM

Gianthawk213 · May 11, 2013

Thanks for your answer but it doesn't work. I hope you will fix this with a next update.

billsimm · May 23, 2013

I have the same problem, BS2 upgrade will not activate in DCS World,

I have brought BS1, BS2 upgrade, A10C and the new Huey totaling a $173.96,

I think that they should issue new serial numbers to anyone who is having

problems activating an upgrade module, so we can just download the BS2

module and not worry about having BS1 and BS2 upgrade installed.

I am sure this would solve a lot of problems.

billsimm · May 28, 2013

OK I have sorted out my activation problem,

when doing a clean install i did not pick the right international key from the

drop down menu, when given the choice which key to install you must

pick the Black Shark 2 upgrade international key from the drop down menu.

I hope this helps someone.

You might have to do a clean install again like i did

Icerock · May 28, 2013

OK I have sorted out my activation problem,
when doing a clean install i did not pick the right international key from the
drop down menu, when given the choice which key to install you must
pick the Black Shark 2 upgrade international key from the drop down menu.
I hope this helps someone.
You might have to do a clean install again like i did

Yes, that "key selection" drop down menu gets a lot of people. When you start DCS World and go to the screen where it shows the activation keys, is there one for BS? Mine is blank but I can run BS2 just fine...

Gianthawk213 · June 2, 2013

Thanks for your update ! It's work fine now !!

todd022 · June 2, 2013

I have the GamersGate (now sold to Gamefly) version of BS1. BS1 is launched through the Gamefly "app", and somehow I think this is throwing my DCS World/module manager off.

In the DCS module manager, when I click "Install" for the BS2:Upgrade (which does show as available), it gives me the error "BS1 must be installed and activated". Then returns me to main DCS World screen.

Help please...

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Blackshark 2 upgrade won't activate

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