I used to be a fan of CH, and back in the day they were the best you could get. But they have coasted on their reputation for far too long, and now they are way behind the times. The old stick and throttle I had were very reliable, and I dearly loved my Force Feedback stick, which they no longer make.
It seems that once they made the switch to USB based equipment, their overall quality, and factory QC went downhill.
I bought a stick from them a few years ago, and out of the box there was so much slop in the stick that it was unusable. The fit of the pot shaft to the gimbal was way too loose. I had to do a home repair based on an article on their forum, which voided the warranty. The warranty was useless anyway, as no one answered the phone or responded to e-mails. None. At all. I sold the stick, and bought a Cougar, which has worked flawlessly. I will never even look at CH again.
TM at least takes care of a problem when it comes up, and is trying to innovate. CH was very happy to show us their A-10 stick and throttle when TM announced theirs. Well, the artist concept of it, anyway, and they don't know if they will actually sell it to the public, and, um, they'll get back to us.... What store carries the CH A-10 throttle?
I will be putting my order in for a Warthog at the end of the month.