Dear Sirs,
the couple of my friends and me from Serbia are eager to pre-purchase DCS: A-10C Warthog simulation, but we all have payment problem using credit card trough Sage Pay.
Trough payment process in billing details form we can select Serbia as customer country, but in Sage Pay enter card detail form there is no option to select Serbia as billing country. There is an option to select Yugoslavia.
If we select Yugoslavia we get the message: "The card country value is invalid".
I have sent e-mail to Sage Pay but they forward me to Eagle Dynamics:
"Branislav,
Thank you for your email to Sage Pay.
You will need to contact Eagle Dynamics directly to advise them that their web site needs updating.
Kind Regards
Mark Coltman
Customer Service Advisor
Website: www.sagepay.com
Telephone: 0845 111 44 55
Keep money moving
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From: "Branislav Rakic" <falconbr@sbb.rs>
Sent: Tue, 05 Oct 2010 13:32:19 +0100
To: "Protx Support Team" <support@sagepay.com>
Subject: Form submission from: Email Customer Support
Submitted on 05 Oct 2010
Submitted by anonymous user: [89.216.240.139]
Submitted values are:
Name: Branislav Rakic
Company:
Vendor name:
Email: falconbr@sbb.rs
Phone:
How can we help you?:
I like to buy some product from Eagle Dynamics.
Please add Serbia as "Billing country".
The only option is Yugoslavia, that doesn't exist anymore.
Best regards,
Branislav"
Any answer will be appreciated.
Thank you in advance.
Very best regards,
Branislav