I've been watching the SimCity launch with bemused interest, having decided from the first mention of always-on DRM that I would not be playing this title. While it doesn't seem that Amazon has stopped selling it (at least in North America), I was blown away when I checked to verify this: 1.2 stars out of 5 with 1,495 1-star reviews at the moment. Also, I don't put must stock in Metacritic ratings, but over there, SimCity currently has a User Score of 1.6 with 1,007 negative ratings to 122 positive.
I could not agree with your latter statement more. For a while it seemed like EA could get away with anything, monolith of games publishing that it is. This time, however, it looks like it's really bitten them in the butts. People are pissed that the launch has been such a disaster thus far. Even more so than Diablo III, it seems!