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Posted

Upon updating to the new version as of Jan22 I no longer have several of my installed modules and have lost the serial numbers in the process. Can a moderator or ED member PM to try and retreive my lost modules please.

Know and use all the capabilities in your airplane. If you don't, sooner or later, some guy who does use them all will kick your ass.

 

— Dave 'Preacher' Pace, USN.

Posted

Frequently asked Questions section will guide you through getting them again.

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Posted

No like they have disappeared and i don't have the keys anymore. I need ED to contact me directly so I can get new keys for 5 modules. I have tried all other options to no avail

 

Sent from my SM-G900W8 using Tapatalk

Know and use all the capabilities in your airplane. If you don't, sooner or later, some guy who does use them all will kick your ass.

 

— Dave 'Preacher' Pace, USN.

Posted

Have they been deactivated??

 

Does it ask for the activation code when you reinstall them?

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Posted

If you have purchased them all using the same account, just log in to the ED website and you can recover all the serial numbers there.

 

If you can't recover them, then it is definitely one for the technical support on the same website.

 

They don't answer queries here, this is just the forum for users.

Posted

I sent four tickets. No replies. They keys are gone and they do not show up on the modules list. I did buy the ones that were deleted through steam and transfered the licenses over when that account was hacked. So before this update they were in my modules list but after the update poof. Gone. And no way to get the keys at all. I tried messaging a few mods but nothing as of yet.

 

Sent from my SM-G900W8 using Tapatalk

Know and use all the capabilities in your airplane. If you don't, sooner or later, some guy who does use them all will kick your ass.

 

— Dave 'Preacher' Pace, USN.

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