ambision Posted February 25, 2016 Posted February 25, 2016 Any advice as to how I could fix this horrible noise would be greatly appreciated. Or maybe a good way to make SAITEK'S customer service e-mails, tickets or phone calls :huh: So MADCATZ sent me an R.M.A'd x-55 after mine broke only 6 months in use. 1. You can hear the squeak with this "brand new" one after it was shipped in an egg-box like packaging 2. I've sent them both throttle and stick but... got back only this wrecked stick instead after over 2 months of silence from customer rep. They have FORGOTTEN to include the throttle and joystick springs 3. For anyone reflecting on buying a unit - you will get crap in a box. An expensive Chinese made box wit NO customer service, NO quality AND a premium price mark-up. 4. I should have bought a THRUSTMASTER HOTAS WARTHOG and be done with it..... :-( [ame] [/ame] AMD Ryzen 3 3900X @5Ghz G.Skill 64GB RAM @3200Mhz nVidia GTX 980ti SAMSUNG 250GB SATA SSD Corsair H100i AIO Conductonaut thermal liquid metal Thrustmaster Warthog HOTAS & TPR Leap Motion
Buzzles Posted February 25, 2016 Posted February 25, 2016 Wrong forum section, should be in Input and Output :) I've not had great experiences with Saitek's customer support. To their credit they were pretty quick with answers to my questions, I just ended up going around in circles until I gave up with them and found a handy post on the Star Citizen forums about my particular issue. I'd keep on at Saitek support, and even send them the video. Sending you back a stick sans throttle is just daft. Certain seems as if yours is broken as well. Personally, I disagree with your Point 3, as I think it's a just about okay stick for the price point. Certainly could be better though. Fancy trying Star Citizen? Click here!
Bearfoot Posted February 25, 2016 Posted February 25, 2016 (edited) Any advice as to how I could fix this horrible noise would be greatly appreciated. Or maybe a good way to make SAITEK'S customer service e-mails, tickets or phone calls :huh: So MADCATZ sent me an R.M.A'd x-55 after mine broke only 6 months in use. 1. You can hear the squeak with this "brand new" one after it was shipped in an egg-box like packaging 2. I've sent them both throttle and stick but... got back only this wrecked stick instead after over 2 months of silence from customer rep. They have FORGOTTEN to include the throttle and joystick springs 3. For anyone reflecting on buying a unit - you will get crap in a box. An expensive Chinese made box wit NO customer service, NO quality AND a premium price mark-up. 4. I should have bought a THRUSTMASTER HOTAS WARTHOG and be done with it..... :-( I'm not going to argue with you regarding QC or customer service or pricing or all that. *DEFINITELY* not going to argue with you re: geetting the TM Warthog. *BUT* I can address the squeaking issue. (1) Get some (plastic, electronic, not powder-based) *SAFE* lubricant, such as CRC 2-26 Multipurpose Precision Lubricant. (2) Spray on shaft and balls. On the joystick, I mean. Don't flood the thing: be sparing and reserved. But make sure you get the spring surfaces, as well as the inside and underside and topside of the collars etc. (especially the disk-like collar at the bottom of the shaft: its underside is one of the main squeaking culprits), and the inner/main shaft that is wrapped by the spring/collar. (3) Profit. No more squeaking, and buttery smooth precision. Edited February 25, 2016 by Bearfoot
Sverre Posted February 25, 2016 Posted February 25, 2016 Froogle's solution combined with the solution in the video below for the rudder squeaking, fixed all squeaking, for me at-least. [ame] [/ame]
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