Installer hangs on exit

[cichlidfan]

For various reasons, I did a complete reinstall of all three variations of DCS World last night, actually about six hours ago.

 

This problem occurred with both the Stable release version and the Open Alpha. It did not happen with the Open Beta.

 

Everything goes along just fine until it has finished installing files. Then it hangs at this point...

 

I had to kill this window in Task Manager, which shows it as Not Responding. After that, I also have to kill the Updater Exiting dialog, which also goes to a Not Responding mode. For the Open Alpha install, I waited five hours before killing the task, just to see if it ever came back and it did not.

 

This is the first time I have ever seen this behavior.

 

EDIT: Sorry for the giant image. 4k monitor.

[BIGNEWY]

Hi cichlidfan

 

attach your autoupdate_log.txt from the DCS root folder we may find some more clues

[DSSRapidfire]

For various reasons, I did a complete reinstall of all three variations of DCS World last night, actually about six hours ago.

 

This problem occurred with both the Stable release version and the Open Alpha. It did not happen with the Open Beta.

 

Everything goes along just fine until it has finished installing files. Then it hangs at this point...

 

I had to kill this window in Task Manager, which shows it as Not Responding. After that, I also have to kill the Updater Exiting dialog, which also goes to a Not Responding mode. For the Open Alpha install, I waited five hours before killing the task, just to see if it ever came back and it did not.

 

This is the first time I have ever seen this behavior.

 

EDIT: Sorry for the giant image. 4k monitor.

 

this has happen to me, and I had to delete all files folders and the User/folder

 

I then re-installed onto a new SSD and it worked..

 

for some reason it would not install on the old hard drive.

[BIGNEWY]

also check DCS updater is running with windows administration rights and check your antivirus is not stopping anything

[cichlidfan]

Here is the tail of my log file from the stable release.

 

INFO : Installed 5815 files.

STATUS: Cleaning up...

STATUS: Shutting the torrents down...

INFO : Kill timer set to 30 seconds...

INFO : Torrents have been shutdown in time.

INFO : Kill timer reset.

 

This is the tail of the log file from the Open Alpha.

 

INFO : Installed 7050 files.

STATUS: Cleaning up...

STATUS: Shutting the torrents down...

INFO : Kill timer set to 30 seconds...

INFO : Torrents have been shutdown in time.

INFO : Kill timer reset.

 

Here is the tail of the log file from the Open Beta, which did not hang.

 

INFO : Installed 5814 files.

STATUS: Cleaning up...

STATUS: Shutting the torrents down...

INFO : Kill timer set to 30 seconds...

INFO : Torrents have been shutdown in time.

INFO : Kill timer reset.

=== Log closed.

 

The only difference is that the log file got closed in this case.

 

All three installations appear to function correctly.

Edited April 6, 2017 by cichlidfan

[cichlidfan]

The exact same thing happened today with the release and open alpha version updates.

[BIGNEWY]

my guess is antivirus, which one do you use?

 

Try adding your DCS builds to the whitelist

[cichlidfan]

my guess is antivirus, which one do you use?

 

Try adding your DCS builds to the whitelist

 

It is Kapersky and all three DCS folders are whitelisted. Actually, they are flagged to be completely ignored by Kapersky.

[BIGNEWY]

Not sure if just doing the folders is enough with kapersky

 

I know the FAQ's say to do this

 

Kaspersky Internet Security owners:

 

1. Go to Settings / Protection / Application control settings / Manage application

2. Find all executable files in the DCS World folder:

DCS World\Run.exe

DCS World\bin\DCS.exe

DCS World\bin\DCS_updater.exe

DCS World\bin\Launcher.exe

DCS World\bin\dcs_protect.exe

 

3. Right click on it and choose "Details and rules".

4. Select checkbox in exclusions.

 

https://www.digitalcombatsimulator.com/en/support/faq/557/

 

try adding DCS World\bin\DCS_updater.exe first and see if it helps

[cichlidfan]

I will give it a shot. Let you know after the next update.

 

Thanks.

 

However, that would not explain why the problem does not occur with the Open Beta.

[Loophole]

I have been experiencing this same problem - hanging at "shutting the torrents down", for the last year or more of updates, both 2.x and 1.5. Killing the processes seems to work - the update is complete - but it seems an odd thing for the updater to struggle with so much! Just using Windows Defender; I'll have to try running as Administrator next time and see if that makes any difference.

Edited June 7, 2017 by Loophole