epolta Posted October 17, 2018 Posted October 17, 2018 I just wanted to post an update here. Earlier this week due to a CUSTOMS issue, my Virpil order was re-routed and I received a different package than Virpil shipped me. It was very confusing for all involved but Virpil resolved the issue and got my original package re-routed to me here in the U.S. with only a slight delay. I wanted to update the original posting here, but Alas it was deleted. In faireness to Virpil I though it only appropriate to repost that the outcome was positive and Virpil even refunded my shipping expenses. Needless to say I'm a lifelong supporter now, and I have in fact ordered an additional stick top from them. As I previously posted, I believe this forum is a place for folks to share experiences good/bad/indifferent so that everyone can make informed decisions about their purchases. I always hate to see posts deleted - but so be it. anyways, enough rambling... Go buy Virpil products! the T-50 base feels like a force feedback setup to me.. simply unbelievable precision and feeling. Absolutely blows the Warthog base away, but while I primarily bought if for better longevity, the feeling of feedback it provides was really a pleasant surprise to me. cheers:thumbup:
Cyph3r Posted October 18, 2018 Posted October 18, 2018 Thanks for the update epolta! I'm glad we were able to get it resolved quickly :) Also glad to hear that you're enjoying the MT-50 base! Happy flying :pilotfly: ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC]
Cyph3r Posted October 18, 2018 Posted October 18, 2018 (edited) So what happened with that board you got? I got in touch with the company who actually sent the board to let them know our parcels got mixed up. Once verified, we organised a swap between epolta and their customer :) Edited October 18, 2018 by Cyph3r ► Website: www.virpil.com // ► Facebook: https://www.facebook.com/VirPilControls // ► Twitter: https://twitter.com/VirPilControls For support please email support@virpil.com to open a ticket! [sIGPIC][/sIGPIC]
epolta Posted October 18, 2018 Author Posted October 18, 2018 I got in touch with the company who actually sent the board to let them know our parcels got mixed up. Once verified, we organised a swap between epolta and their customer :) Needles to say.. They were happy... and I was happy!!
Recommended Posts