IronMike Posted July 19, 2019 Posted July 19, 2019 I never received an email about the t-shirt. Was it for all pre-orders? Hi fmedges, it was only for pre-orders of the bundle pack that included the t-shirt. If you purchased that, you would have received a redeem code that let you redeem your shirt. (This pack was prized higher than the normal pre order.) If for some reason you did not receive a redeem code despite getting the t-shirt bundle, please send me an email with your order number and I will sort it out. Heatblur Simulations Please feel free to contact me anytime, either via PM here, on the forums, or via email through the contact form on our homepage. http://www.heatblur.com/ https://www.facebook.com/heatblur/
Ryano4242 Posted July 19, 2019 Posted July 19, 2019 Considering the great reviews I've seen from people who have received them I think it will be worth the wait! :) Too bad somehow they shipped them to the USA via Contiki Raft parcel service! :P
CheckGear Posted July 20, 2019 Posted July 20, 2019 Hi ChechGear, my apologies, I overlooked your post yesterday. At this point we would say that this is completely up to you. We fully understand if anyone does not want to wait any longer, and in that case we can offer you a full refund. We really are terribly sorry for this delay. But since we still get daily reports of t-shirts arriving, we would appreciate it of course, if you were willing to wait a bit longer. If at any point anyone of you does not want to wait anymore, please send me a pm or email, and we will take the necessary steps. Thank you again for your incredibly kind patience and support! PM sent.
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