[RESOLVED]Constant crash

[rafalg78]

Can I ask to review my reason of crash? Currently I am flying F-16C. But checked and happens also for other aircrafts and all the time after few minutes.

 

I have only 8GB RAM, I am looking for answer if this is the reason?

dcs.20191229-153142.txt

[BIGNEWY]

Hi

 

It looks like a graphics driver crash

 

2019-12-29 15:31:42.896 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006

2019-12-29 15:31:42.913 WARNING LOG: 1 duplicate message(s) skipped.

2019-12-29 15:31:42.913 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED

2019-12-29 15:31:42.914 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG

2019-12-29 15:31:42.925 INFO EDCORE: try to write dump information

2019-12-29 15:31:42.928 INFO EDCORE: # -------------- 20191229-153142 --------------

2019-12-29 15:31:42.928 INFO EDCORE: DCS/2.5.5.41371 (x86_64; Windows NT 10.0.18363)

2019-12-29 15:31:42.930 INFO EDCORE: C:\WINDOWS\SYSTEM32\d3d11.dll

2019-12-29 15:31:42.935 INFO EDCORE: # C0000005 ACCESS_VIOLATION at 072BF4F0 00:00000000

2019-12-29 15:31:42.943 INFO EDCORE: SymInit: Symbol-SearchPath: '.;C:\Program Files\Eagle Dynamics\DCS World;C:\Program Files\Eagle Dynamics\DCS World\bin;C:\WINDOWS;C:\WINDOWS\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'rafal'

2019-12-29 15:31:42.944 INFO EDCORE: OS-Version: 10.0.18363 () 0x100-0x1

2019-12-29 15:31:44.715 INFO EDCORE: 0x000000000011F4F0 (d3d11): CreateDirect3D11SurfaceFromDXGISurface + 0xD4F0

2019-12-29 15:31:44.717 INFO EDCORE: 0x00000000000058B5 (dx11backend): RenderAPI::DX11Renderer::getBufferManager + 0xC85

2019-12-29 15:31:44.718 INFO EDCORE: 0x0000000000071760 (edterrainGraphics41): edtg41::TerrainRenderable::dump + 0x64FA0

2019-12-29 15:31:44.719 INFO EDCORE: 0x00000000000BADEF (edterrainGraphics41): createInstancerRenderable + 0x2CEFF

2019-12-29 15:31:44.719 INFO EDCORE: 0x00000000000BA1E9 (edterrainGraphics41): createInstancerRenderable + 0x2C2F9

2019-12-29 15:31:44.719 INFO EDCORE: 0x00000000000298D3 (edCore): ed::thread::hardware_concurrency + 0x8E3

2019-12-29 15:31:44.720 INFO EDCORE: 0x0000000000020697 (edCore): ed::make_main_thread_tasks + 0x17

2019-12-29 15:31:44.720 INFO EDCORE: 0x00000000005856A5 (DCS): (function-name not available) + 0x0

2019-12-29 15:31:44.720 INFO EDCORE: 0x0000000000556994 (DCS): (function-name not available) + 0x0

2019-12-29 15:31:44.721 INFO EDCORE: 0x00000000001C8FBF (DCS): (function-name not available) + 0x0

2019-12-29 15:31:44.721 INFO EDCORE: 0x000000000073B946 (DCS): (function-name not available) + 0x0

2019-12-29 15:31:44.721 INFO EDCORE: 0x0000000000017BD4 (KERNEL32): BaseThreadInitThunk + 0x14

2019-12-29 15:31:44.722 INFO EDCORE: 0x000000000006CED1 (ntdll): RtlUserThreadStart + 0x21

2019-12-29 15:31:45.579 INFO EDCORE: Minidump created.

 

Please see my advice below for crash in my signature, it may help.

 

You do have minimum RAM for DCS so try lowering your settings it may help.

 

If you have a overclocked card ensure it is not creating the problem.

 

thanks

[rafalg78]

Thanks for answer,

I made new installation of windows, graphics drivers and clean DCS. But unfortunately have the same crash.

Graphics card is not overclocked and I already have 16MB RAM.

Any idea of crashing cause?

[BIGNEWY]

Hi

 

I would need to see a new dcs log, it should hold some clues.

 

If you have a zip file which is generated by the crash please attach that.

[rafalg78]

Here attached.

dcs.log-20200101-012515.zip

[BIGNEWY]

Hi

 

Looks like the GPU driver is crashing still could be related to TDR ( Timeout Detection & Recovery )

 

https://forums.eagle.ru/showthread.php?t=232712

[rafalg78]

I am not able to fix crashes :helpsmilie:

It's frustrating because I can't fly. I am surprised that just a few months ago everything was ok. I had a break and now I have a problem. In the meantime I haven't changed hardware. What should I change hardware or software?

[Mr. Big.Biggs]

Are you over clocking your card? If so, back it off to default to see if that helps.

[rafalg78]

Are you over clocking your card? If so, back it off to default to see if that helps.

No, I am not touching graphics card, everything is default.

[BIGNEWY]

Please contact support they maybe able to assist further.

 

Link this thread to them and send them your latest dcs log.

 

https://www.digitalcombatsimulator.com/en/support/

 

thank you

[rafalg78]

BIGNEWY, thanks a lot,

I think my issue is solved. ED support answered my ticket with advice:

 

 

it's a crash of your video driver.

 

this is from your dcs.log:

2020-01-03 00:37:45.341 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED

the gpu device instance has been suspended and many other errors of dx11backend

 

please check your system, temperature etc..

try to delete the graphics driver and re-install it from scratch.

 

please find more about tdr value from the web:

https://docs.microsoft.com/en-us/windows-hardware/drivers/display/tdr-registry-keys

https://www.pugetsystems.com/labs/hpc/working-around-tdr-in-windows-for-a-better-gpu-computing-experience-777/

 

please set registry TdrDelay value to 10-15-20 and then to 30 and check dcs play with different values

What was helping me is adding TdrDelay with value 10 to GraphicsDrivers register. Value must be added as DWORD (32-bit).

[BIGNEWY]

Great to hear rafalg78, and thank you for sharing your fix with us.

 

Enjoy!