Collective not working with Alpha L Grip

[Baldrick33]

I have a VPC Rotor TCS Base with Sharka-50 Grip all working fine.

I just received an Alpha L Grip to switch the Sharka for the Apache and although everything shows up correctly in the VPC Configuration software with the new Alpha Grip selected with the base, it won't show up in Windows (nor the VPC Joystick Tester). I have calibrated all axes, updated firmware and created new profiles to the device and saved it multiple times (also rebooted several times)

Any ideas what I might be doing wrong?

Update: I get the same issue replacing the Alpha Prime R on my T-50CM3 Base with the Alpha L. I see all axes and buttons in the VPC Configuration software but the Base won't show up in Windows Controllers with the Alpha L selected. Note there is distinction between Alpha L and R in the VPC Configuration Software but there is for the Prime.

 

Edited November 28, 2022 by Baldrick33

[Baldrick33]

Got it working in the end.

I created a new profile and edited the Product ID to be the same as the working Sharka profile. Exported it and the imported it again and the device showed up in Windows Controllers with all the buttons and axes working.

I am not sure why I needed to do this but it works!

[dburne]

Strange I use an Alpha L Grip on my VPC Rotor Collective and it recognized it just fine. But it is only grip I have ever used on it.

[Baldrick33]

I also tried my Alpha Prime I have connected to my joystick base and that had the same problem, so my issue seems to be adding another grip. Even though windows kept saying a new usb device was being added it never showed up. It appears to be the product Id changing. Manually changing back to the one in the first grip profile fixed it but I couldn’t find anything to suggest this is an issue anyone else has come across.

My only thought since us whether the VPC software doesn’t have rights to create a new usb Id, so perhaps I need to run it with elevated rights. It is working now and I can switch grips so don’t feel like messing it up to try!

Now working, the Alpha L grip works well with the Rotor Base.

[dburne]

1 hour ago, Baldrick33 said:

I also tried my Alpha Prime I have connected to my joystick base and that had the same problem, so my issue seems to be adding another grip. Even though windows kept saying a new usb device was being added it never showed up. It appears to be the product Id changing. Manually changing back to the one in the first grip profile fixed it but I couldn’t find anything to suggest this is an issue anyone else has come across.

My only thought since us whether the VPC software doesn’t have rights to create a new usb Id, so perhaps I need to run it with elevated rights. It is working now and I can switch grips so don’t feel like messing it up to try!

Now working, the Alpha L grip works well with the Rotor Base.

 

Yeah I have been pleased with the Alpha L grip on my rotor as well.