sky_PeterVonBraum Posted February 26, 2023 Posted February 26, 2023 My phone is broken and as a result i cannot log into my account, is there a way to disable two step without having google auth? Maybe the support guys can turn it off for me, i have proof the account is mine (email access) i just cant really log in. Any help would be appreciated and it is completelly understandable if it is not possible.
razo+r Posted February 26, 2023 Posted February 26, 2023 Have you tried opening a ticket at the customer support?
AdrianL Posted February 26, 2023 Posted February 26, 2023 (edited) When you enabled authentication, you would have got 10 backup recovery codes. You need to use one of those https://support.google.com/accounts/answer/1187538?hl=en&co=GENIE.Platform%3DDesktop Chances of google support disabling authentication is very slim. Having email access does not prove much Edited February 26, 2023 by AdrianL
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