resolved Two modules of 10 of not authorized, no error, restart no help.

[LaLa]

Well, just updatesd to latest dcs version, now 2 of my modules wont authorize, restarted about 4 times, logged out and back nothing helped.

Seems to be common problem that isnt resolved.

[BIGNEWY]

24 minutes ago, LaLa said:

Well, just updatesd to latest dcs version, now 2 of my modules wont authorize, restarted about 4 times, logged out and back nothing helped.

Seems to be common problem that isnt resolved.

Hi, 

do you use steam or stand alone DCS? and do you get an error code?

You can contact support directly here to check the account 

https://www.digitalcombatsimulator.com/en/support/

best regards

bignewy

[LaLa]

No stand alone and no errors.

Will try the link contacting support.

 

thanx 

 

[BIGNEWY]

did you purchase those modules on our eshop or steam? 

If steam is your steam account still linked, and have you tried pressing get licences again. 

If they are not steam modules ignore the advice

[LaLa]

Been checking apparently these 2 modules were purchased on Steam, but I "converted them" to DCS months ago.

[BIGNEWY]

you have to keep your steam account linked. 

It is not a transfer, we are linking to the steam API to see your purchases. 

So link your steam account again, then click get licences, and continue to use stand alone DCS version. 

thanks

[LaLa]

Stand alone DCS, no error code.

They were gifted to me 3-18-2020 and 4-1-2020,

Edited October 16, 2023 by LaLa

[BIGNEWY]

33 minutes ago, LaLa said:

Stand alone DCS, no error code.

They were gifted to me 3-18-2020 and 4-1-2020,

 

Understood. 

Linking the steam account again and fetching modules should fix it. 

thanks

[LaLa]

OK, got it finally.

Thank you

 

 

[BIGNEWY]

no problem, enjoy