2 step authenticator (cant log into my account)

[jethead]

I have tried numerous times to log into my account only for the 2 step authenticator to block me every time, I keep getting a message telling me to input the correct pin number every time, the authenticator is showing the correct account user name attached to my account. 

[LeCuvier]

4 hours ago, jethead said:

I have tried numerous times to log into my account only for the 2 step authenticator to block me every time, I keep getting a message telling me to input the correct pin number every time, the authenticator is showing the correct account user name attached to my account. 

This process doesn't sound familiar at all, I don't know of a 2-step authentication in DCS World. I'm wondering, are you logging in via Steam? In that case you should log your issue in a Steam forum or support site.

[BIGNEWY]

4 hours ago, jethead said:

I have tried numerous times to log into my account only for the 2 step authenticator to block me every time, I keep getting a message telling me to input the correct pin number every time, the authenticator is showing the correct account user name attached to my account. 

Please check your authenticator, sometimes they get out of sync with time, with google authenticator there is an option in settings to sync time. Worth a try. 

If not email support using the same email as the one on your account 

support@digitalcombatsimulator.com or eagledynamics.service@gmail.com

thank you
 

4 minutes ago, LeCuvier said:

This process doesn't sound familiar at all, I don't know of a 2-step authentication in DCS World

you can enable 2fa on your dcs account and forum account in the settings 

thanks

[rob10]

13 hours ago, LeCuvier said:

This process doesn't sound familiar at all, I don't know of a 2-step authentication in DCS World. I'm wondering, are you logging in via Steam? In that case you should log your issue in a Steam forum or support site.

And you now need TFA to use module trials.  That's were most are running into it.

[jethead]

Gents, thanks for the suggestions, all sorted now.

Edited December 2, 2023 by jethead