Steam Iraq map EA pricing error

[Goetsch]

Having purchased the Iraq map on the first day it was released on STEAM, I paid HK$547.99, which obviously did not include the EA discount, and now the price of the Iraq map on STEAM has suddenly been changed to HK$430.46 including the EA discount, after remaining unchanged for a week.
 

 

However, I've played over two hours of the game so far, which doesn't meet STEAM's criteria for a refund, so how do I get the difference back?

I mean is this intentional on ED's part or is it really that careless? (Again) There was also an “accidental” pricing error on STEAM when the Kola map was released!

 

I think my enthusiasm and support has pretty much been sapped by ED this year

 

 

Edited December 20, 2024 by Goetsch

[Ala12Rv-Tundra]

There were several threads both on this forum and steam discussion pages where users asked about this, and ED mentioned it was a mistake to be fixed, with steam being warned. Some even laughed when ED mentioned steam is slow to apply this kind of changes. 

The price was corrected about 24h after release, I think last Thursday or Friday, which is when i bought it. 

If you were happy to click on the buy button, this post is beyond my understanding. If you were suspicious, the early discount wasn't applied, again why did you click on the button? 

[Goetsch]

1 hour ago, Ala12Rv-Tundra said:

There were several threads both on this forum and steam discussion pages where users asked about this, and ED mentioned it was a mistake to be fixed, with steam being warned. Some even laughed when ED mentioned steam is slow to apply this kind of changes. 

The price was corrected about 24h after release, I think last Thursday or Friday, which is when i bought it. 

If you were happy to click on the buy button, this post is beyond my understanding. If you were suspicious, the early discount wasn't applied, again why did you click on the button? 

No, I don't understand what you're saying, it's a mistake by ED or STEAM, what does that have to do with me being happy to click the buy button?

I didn't realize when I paid that it didn't include the EA discount, but I've learned of the issue so far, which is why I came to post this thread.

I'd like to add that I had the same thing happen to me when kola was released, but at the time I repurchased kola with the discount included via steam refund.

I guess $10 USD isn't much, but I feel like I'm being teased because this is the second time I've had this problem on DCS, and it's something I've never had in my decades-long use of STEAM...

Edited December 20, 2024 by Goetsch

[BIGNEWY]

Hi, 

Apologies, there was an error in the price on steam initially that was corrected. 

Please contact steam support directly, we do not control their policy in such situations. 

thank you 

[Goetsch]

I have already received the difference.

If any STEAM users experience the same issue, STEAM will need to provide (as listed in this thread) an ED conversation proving the pricing error in order to receive a refund after more than two hours of gameplay.

 

Edited December 23, 2024 by Goetsch