waiting for resolution ED/RAZBAM Situation Info & Discussion

[NineLine]

First off, there is nothing new to report as of the date of this post, this new thread is simply a clean-up and ease of access for all current official information on the current issues between Eagle Dynamics & RAZBAM. Hopefully, this will make it easier to see the current known information and weed it out from the theories, guesses and suggestions in the other thread. If you want to see that one, the link will be available at the bottom of the post.

The first public knowledge of the disagreement happened with an announcement on the RAZBAM Discord here:

https://discord.com/channels/536389125276827660/544501300134543380/1225494495458627634

razbam_prowler — 04/04/2024 10:17 AM
Dear Customers and Community,

You may have noticed that the that the latest RAZBAM announcements does not include a changelog or any updates for our products. We would like to inform you that, until further notice, all support for RAZBAM-developed aircraft modules is on hold. This suspension encompasses, but is not limited to, bug fixes and updates.

We want to reaffirm our unwavering commitment to this exceptional community, our current customers, and prospective clients. Unfortunately, due to circumstances completely beyond our control, we are temporarily unable to continue our work at this time. Our team, a group of highly skilled and professional developers, is first and foremost made up of dedicated individuals. They invest not only their expertise but also their personal dedication and sacrifice into crafting our products. For many, this work provides essential supplementary income or even constitutes their primary livelihood.

We are hopeful for a swift resolution so that we can resume our normal operations. However, until these issues are resolved, we will not be issuing any updates about our products. We ask for your understanding during this challenging period, a situation that RAZBAM Simulations did not seek and which has previously seriously affected other parties, for example Heatblur Simulations. We have been patient, perhaps too patient, waiting for a resolution from the responsible parties. Now, we find it necessary to take a stand and await a practical solution to this deadlock.

I also want to extend my heartfelt thanks to my fellow third-party developers. Their support, once aware of the relevant facts, has been overwhelming. Thank you for elevating DCS to new heights; it truly wouldn't be the remarkable experience it is without your contributions.

The suspension will remain in effect until the significant issues between Eagle Dynamics and RAZBAM Simulations LLC are resolved to our mutual satisfaction. Once these issues have been addressed, we will resume our standard practices of bug fixing, updates, and upgrades, just as we have since our inception as developers for DCS. We hope this resolution results in a more stable and optimistic future for DCS and all 3rd Party Developers.

Best regards

Ron Zambrano
CEO
RAZBAM Simulations, LLC

Eagle Dynamics was compelled to respond shortly after on their Discord found here:

https://discord.com/channels/542985647502393346/543013214485610520/1225540029493936219

04/04/2024 1:18 PM
Following the message published by Ron Zambrano of Razbam Simulations, we believe that it is necessary to rectify some of the unfounded allegations and to reassure the Community that everything is being done to resolve the current situation promptly and for the benefit of all concerned.
 
Without entering into the details of matters that are confidential to the parties, we firmly reject the allegations that the current disagreement between Eagle Dynamics and Razbam Simulations would be as stated by Razbam “due to circumstances completely beyond our control" and that it is "a situation that Razbam Simulations did not seek".
 
On the contrary, the current disagreement is the result of improper actions that have been taken by Razbam Simulations, in breach of its contractual obligations towards our company and of our legally protected IP rights, and for which we are seeking a reasonable and forward-looking commercial outcome rather than entertaining legal claims.
 
We very much regret that Ron Zambrano has decided, without even pre-advising us, to make these disparaging public statements and, more importantly, to take the customers of the Razbam developed aircraft as leverage in the discussions with us. 

Please rest assured, we are addressing the situation with the utmost attention and constructiveness.

Many thanks and kind regards,

Nick Grey

RAZBAM followed with this reply:

https://discord.com/channels/536389125276827660/544501300134543380/1226492074233434182

razbam_prowler — 04/07/2024 4:21 AM
@here 
Dear customers and community
RAZBAM Simulations is actively working with EAGLE DYNAMICS to reach an agreement to resolve our internal dispute and we don't want the discussion that our public declaration has generated to escalate any further. We want to assure you that it has never been nor will it be our intention to abandon our products. We look forward to a prompt and satisfactory resolution, turn the page, and move forward.

Best regards
Ron Zambrano
CEO
RAZBAM Simulations, LLC

This was the last of the official announcements from both management parties.

While both teams have officially been very quiet due to the delicate nature of issues at hand there has been some events that have come up and caused concerns.

Some Anti-Virus programs were picking up a false positive on some DCS DLLs. Sadly it seemed to be worse on some of the RAZBAM modules fueling fears of issues with the modules. This can be solved by adding the DCS install folder to the exceptions for your anti-virus software, this happens from time to time so this was nothing new. 

The M2000 had some issues, including CTDs. This was an accidental merge of some changes one of the developers was working on. Once it was identified the changes were reverted and the issues were solved (although nothing was noted in the changelog at the time). This was not anything related to compatibility with the core game.

June 12th at Midnight the F-15E radar stopped working. While we have internally identified the issue no fix has been presented as of yet. once we have solid news on that we will share that ASAP. Again this had nothing to do with core compatibility but rather something in the coding of the F-15E.
UPDATE: When version 2.9.6 drops it will contain a fix for the F-15E radar. This fix was created by our team and not given to us by any other party. 

Refunds

While at first, we were maintaining our normal refund rules, we decided to bend a little for those who were frustrated with the issues and how they affected an Early Access Product. We have been giving a store credit for the value of the F-15E when you purchased it. You may open a ticket here: https://www.digitalcombatsimulator.com/en/support/ for a refund, but we ask for patience as it may take up to 7-10 business days to process your refund. 

Other modules will not be refunded at this time, all of these are out of Early Access and remain working. It is our commitment that no matter what happens we will do our best to make sure these continue to work into the future. We understand those of you who remember losing the Hawk, this is not something we intend to do again.

Steam refunds are based on the play time of the core game, not the individual module. It is their policy and they handle the refunds. As we understand it, no refunds have been accepted by Valve. All modules continue to work, aside from the current radar issues with the F-15E which we hope will be addressed sooner than later. South Atlantic continues to be updated and as I stated above, the other older modules we plan to make sure they continue to work into the foreseeable future. 

Is ED broke?
No, Eagle Dynamics is very healthy aside from this dispute currently, all other 3rd Parties and the ED development team continue to work and push new and exciting content out to you. 

Is ED pushing things out because they are out of money?
No, most of these recent products have been scheduled for quite some time now, into early last year. The 3rd Party products are based on when they are ready from their own team, although some delays here and there squished some release dates together, nothing has been out of the ordinary except more goodies in a short amount of time. 

How can you keep selling the F-15E or other modules? UPDATE 2025-04-07
Right now we are working within the framework of the legal advice moving forward and not wanting to cause any more riffs or issues. It's a complex process at this point and most likely why it seems to be moving so slowly for everyone. Nothing more can be said about that right now. Sorry.
After receiving an official request by RAZBAM to remove products from sale we have done so. All products will be fully supported by DCS and will continue to operate.

We cannot comment on any more conspiracy theories than this. This was an unfortunate disagreement that had been going on for some time and finally went public. I can only speak for Eagle Dynamics but I believe both teams want to resolve this as fast as possible and get back to making virtual airplanes. 

The discussion below was the old thread. This new thread may be moderated a little harder, so please be nice to each other, know that all the other customers in here discussing this with you are in the same boat and probably want the same thing. So let's be open to their opinions and concerns and understand they are allowed to have them as much as you are. Anything from any user here without an official tag won't be making any official comments, me and @BIGNEWY will only comment on publically available info as this is a legal matter at the end of the day.

-------------------------------
Update
25th July 2025
 

In response to recent comments and questions made by Razbam Simulations, its proxies and/or external developers, Eagle Dynamics confirms that it signed a settlement agreement with Razbam at the end of 2024 to put an end to the existing disputes and that such agreement also provides for a strict confidentiality requirement that prevents Eagle Dynamics from disclosing further information.

Eagle Dynamics can, however, confirm that Razbam instructed Eagle Dynamics to cease selling the modules developed by Razbam and its independent developers. All modules continue to function ‘as is’ and despite not receiving any access to source codes or cooperation from Razbam and its external developers, Eagle Dynamics will do its best to ensure that these modules continue to function in 2.9.X.

We are still hoping to be able to implement the settlement agreement and to find a satisfactory outcome to the current situation, in the best interests of our valued community.

Thank you for your passion and support.

Yours sincerely,
Eagle Dynamics

I cannot say enough, on behalf of all of us at Eagle Dynamics, how sorry we are that you are being made, in part by us, to go through this. We are committed to getting this sorted as soon as we can.

Thanks
The ED Team

 

[NineLine]

Dear all, we have cleaned this thread. For now, this thread will remain locked as it has become more work than it needs to be. Currently, we have generally the same 10 or so people debating different things releated or unrelated to this topic. It ends up in angry people, warnings and misunderstandings.

When there is something new, it will be added to the 1st post in this thread.

If it's something that needs discussion, we will consider opening this thread.

Any new threads opened on this topic will be removed. If you have questions about items in the 1st post here, you can send us a DM.

Thanks.
The ED Team.