Crystal Super - mounting the optional Comfort Top Strap - WTF?

[Peedee]

Ok,

got the Crystal Super yesterday. The comfort top strap and DMAS speakers loose in the box - like they are supposed to be. So, I easily mounted DMAS speakers.

But now - the Top strap is very difficult. My finges are a bit stiff, I am 56 years and have some finger joint problems - and the screws and the holes are the smallest ones I've ever seen. Took me over 30 minutes. Someone with smaller fingers and no finger joint problems (and good eyesight) might do this more easily. But for me... aaaargh!!!

Also mounting as suggested on the official help page for this: https://pimax.com/de/blogs/blogs/how-to-install-dmas-and-the-comfort-top-strap-for-the-crystal-super

makes the top strap actually touch the front of the headset. The angle seems way off. There are several holes on the top strap, but it doesn't open for much adjustments as far as I can see.. 

The top strap is very much needed. The headset is front heavy.

So, I might be the stupidest person - and the most clumsy non-technical person out there.. or ... how did you other guys manage this? And yes - I have checked for correct L and R sides. 

 

 

[BIGNEWY]

did you install the strap the wrong way around?

[Panzerlang]

I've not found any need for mine, got lucky with the fit this time around.

[Peedee]

1 hour ago, BIGNEWY said:

did you install the strap the wrong way around?

Is that even possible?   I found the left and right markings to make sure I didn't. But clearly I must have something strange because I can not imagine it is supposed to be like this. I had no problems fitting a Top strap on a Crystal Light some time back, but this one is a bit different it seems.

[Dawgboy]

42 minutes ago, Peedee said:

Is that even possible?   I found the left and right markings to make sure I didn't. But clearly I must have something strange because I can not imagine it is supposed to be like this. I had no problems fitting a Top strap on a Crystal Light some time back, but this one is a bit different it seems.

Would you send a pic so we can gain context, pls?  I'm awaiting my Super 57PPD and would be interested in seeing your teething pains after hearing this.  TIA!

[Peedee]

39 minutes ago, Dawgboy said:

Would you send a pic so we can gain context, pls?  I'm awaiting my Super 57PPD and would be interested in seeing your teething pains after hearing this.  TIA!

I used over an hour trying to fasten the strap.. hehe. I had to remove it eventually. Like I wrote in my first post - my fingers some days are bit stiff - and... not going through that again today.... been flying instead  Maybe I will try again tomorrow and I can take some pictures then.

Don't let this dishearten you... I am a bit clumsy.... - the headset otherwise is excellent!! At 50 PPD it is incredibly sharp! And bright. Now, I have a somewhat larger FOV than you will get, but even the 57PPD will have good FOV compared to most headsets out there. I can't even imagine how sharp it will be at 57 PPD! I will post in another thread about my first impressions.

[TimberWolf]

Ran into this exact same issue. The top strap, and the entire PCS strap in general, isn't that well designed. I "solved" this issue by ordering an Apache top strap from Studioform. Works much better, and relieves a lot of the front pressure.

[Calvin.Pimax]

The top strap on the Super doesn’t have much adjustment for the angle; it’s different from the OG’s.

[Peedee]

2 hours ago, Calvin.Pimax said:

The top strap on the Super doesn’t have much adjustment for the angle; it’s different from the OG’s.

Thanks Calvin. Then it is not just me   But please, take a look at your own page for how to mount it, scroll down to the last picture where it is finished… see how it is pointing forward?
 

Now, all well and good..but the headset on that picture does not how the face gasket mounted. So try to insert the face gasket back in and one will experience that this new top strap collides with the face gasket…more or less. : https://pimax.com/de/blogs/blogs/how-to-install-dmas-and-the-comfort-top-strap-for-the-crystal-super

I will try to find a third party solution I guess. The headset is otherwise excellent! And for anyone worrying about this, waiting for their shipment - don’t… I used my Super for hours yesterday and it sits pretty good on my head without the new top strap. 

[Calvin.Pimax]

If you’re looking for a third-party solution, I’d recommend StudioFormCreative—they have some brilliant comfort mods available.

[MadMonty]

I had the same problem with the top strap, somehow nothing seemed to fit. The solution came by chance - I always had the strap above the mask (as would be intuitively correct), but the headset sits much better when the top strap is inside the mask of the headset at the upper edge. So the top strap touches my upper forehead directly and then the mask lies on top without any negative influence (distance to eyes or incident light)