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Crash on installation screen


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Guest CastleBravo
Posted

Whenever I insert the disk into my computer and click install on the startup screen, my whole system freezes. My computer meets all of the requirements and I turned off my antivirus, but I have no idea what is going on... I tried it on a different computer as well and it did the same thing. Do you think that this is a problem with the disk or what?

Posted (edited)

To test a computer with minimal software running - you can start it in "Safe Mode" (use F8 during pre-windows startup).

- If the installation runs fine this time (it may complain about other things, but it may start installing) - then you need to keep looking for software issues at the computer.

- If the install still freeze up, then you may be looking at a DVD disk issue. (or DVD reader issue).

 

Note, if the installation succeded under SAfe Mode - it may still be a bit "shady", because not all your Windows Services were running - the game itself may work very strangly if you test it.

The Safe Mode trick is just a method to differenciate between software issues and hardware (media) issues - you shouldnt trust the install that has been done - instead you need to investigate the results you get from that test.

Edited by Panzertard

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Posted

Well, to check disk you can simply copy setup.exe and *.cab into any folder of your choice and then run setup from there.

WBR, =FV=BlackDragon.

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Posted
Whenever I insert the disk into my computer and click install on the startup screen, my whole system freezes. My computer meets all of the requirements and I turned off my antivirus, but I have no idea what is going on... I tried it on a different computer as well and it did the same thing. Do you think that this is a problem with the disk or what?

 

Please be sure you are running setup.exe with administrator's rights.

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Posted
Whenever I insert the disk into my computer and click install on the startup screen, my whole system freezes. My computer meets all of the requirements and I turned off my antivirus, but I have no idea what is going on... I tried it on a different computer as well and it did the same thing. Do you think that this is a problem with the disk or what?

 

How long did you leave it for?

 

Reason for query is as follows: On XP and Vista, whenever I attended to a clean install, the first 'dialogue' that appeared was the 'Verifying Installer' message that appeared and ran through from 1-100% prior to commencing the installation process.

 

Now this took a while, akin to the process when Installing FC on LockOn 1.0. Cannot establish the exact time, but my PC is by no means a Dinosaur, so it could take a little longer on older PC's to verify the installer.

 

Since switching to Win7, I found that not only did I not get the 'Verifying Installer' message any more, but it also took a wee bit longer for the Verification to actually run in the backround (assuming that is what is happening) prior to the start of the installation process. As a consequence I also thought that my PC had frozen.......Turns out I just had to wait a while - the installation commences in due course.

 

Could be indicative of what you are experiencing - Just pop the disc in, leave it a while and see what happens.

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Posted

Could be indicative of what you are experiencing - Just pop the disc in, leave it a while and see what happens.

 

Make a brew and a cheese sandwich.. thats what I done.

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