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Posted

Hi,

 

 

Unlike all my other DCS products, .. I did not/have not received a confirmation e-mail of my purchase of the DCS Huey. :huh:

 

I have installed the Huey without any problems, and activated it via the serial number provided at time of purchase.

 

However, .. I'm a little concerned that there is no confirmation of my purchase, .. as per the standard e-mail etc., .. which serves as proof of my purchase, as well as providing my serial number, .. for future reference.

 

My e-mail address is the same as it has always been, .. so nothing has changed as far as that is concerned.

 

Is this perhaps related to the 'purchase' issues you were having in April?

 

Please advise soonest .. so that I can set my mind at ease. :helpsmilie:

 

 

Thanks and Regards

Tom

He Who Will Not Risk Cannot Win

Posted

To sleep a little better:

 

Log into the Digital Combat Simulator page, click payments and then you get an overview of your purchases. Make a screenshot of this page including the newly bought UH-1H Huey module and use this as proof until the mail problem has sorted.

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind pedals, TrackIR4, Rift-S, Elgato Streamdeck XL.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

Posted

As long as you purchased on the site, your proof of purchase is registered on the servers.

 

If, in the future, you lose your e-mail details and cannot retrieve them, you can still retrieve the account through supplying known purchase details - like the last digits of the card used for purchase.

[sIGPIC][/sIGPIC]

Daniel "EtherealN" Agorander | Даниэль "эфирныйн" Агорандер

Intel i7 2600K @ 4.4GHz, ASUS Sabertooth P67, 8GB Corsair Vengeance @ 1600MHz, ASUS GTX 560Ti DirectCU II 1GB, Samsung 830series 512GB SSD, Corsair AX850w, two BENQ screens and TM HOTAS Warthog

DCS: A-10C Warthog FAQ | DCS: P-51D FAQ | Remember to read the Forum Rules |

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| Life of a Game Tester
Posted
Perhaps check your spam inbox. it may have gone there inadvertently..

Happened to me more then once with mail coming from ED so it's possible.

Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind pedals, TrackIR4, Rift-S, Elgato Streamdeck XL.

Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!

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