

NaturalPoint - Jason
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Everything posted by NaturalPoint - Jason
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LIMITED PRODUCT RECALL ON LOCK-ON GOLD
NaturalPoint - Jason replied to TekaTeka's topic in Lock On: Flaming Cliffs 1 & 2
I would just like to point out there are no defective disks of Lock On: Flaming Cliffs at NaturalPoint. Jason -
Hi everyone, First off, let me say that I appreciate ED's statement above from Han that let's everyone know that NaturalPoint was completely unaware that there was indeed any such Lock On Gold until very recently. Being a flight-simmer from way back I know how this complicated product launch looks. When I made statements regarding the allegedly invalid product called Lock On Gold I was doing so based on information received from ED. Please understand that NaturalPoint played no part in this Lock On Gold deal. Our only goal was to bring Lock On: Flaming Cliffs to the USA. As a result, we were able to bring FC to folks outside of the USA as well, which makes this flight-simmer very happy. With the release of Lock On Gold we will re-evaluate our price for FC and if you would still like purchase FC from us you can. On a positve note it appears that full 6DOF in future Lock On releases will indeed happen as planned. So stay tuned. Jason
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Track IR 3 Pro no VE.
NaturalPoint - Jason replied to Hammer3246's topic in Lock On: Flaming Cliffs 1 & 2
Oh my. http://www.naturalpoint.com/trackir/04-community/community-profiles.html Jason -
Smooth view movements?
NaturalPoint - Jason replied to zaGURUinzaSKY's topic in Lock On: Flaming Cliffs 1 & 2
Well, Apparently we can't make everyone happy. At least he bought one. Thanks for the sale dude. :-) Jason -
A TrackIR replacement?
NaturalPoint - Jason replied to skyshadow_raven's topic in Lock On: Flaming Cliffs 1 & 2
Hey guys, I checked out this visor at E3. I talked to the reps of the company. I showed them TrackIR and they were bowled over. TrackIR gives you a much better solution for a fraction of the cost. The colors were not impressive and once the visor is on,good luck hitting your keyboard. My 02. cents from someone who has tried it. Jason -
BIG Thank You To BUZZU.....
NaturalPoint - Jason replied to rekoal's topic in Lock On: Flaming Cliffs 1 & 2
Buzz used to be in my Squadron and he is a great guy. Good job getting him a TrackIR. But how about next time we actually encourage someone to actually buy one! LOL! Just kidding of course. Jason -
I'll try try to answer your questions: I have no idea what if any furhter money will be required on the slow option. That is between you and your nation's governement. We ship all over the world and I don't have a clue as to what all their different rules and regs are regarding receiving packages. I wish I did, but I don't. it's just one of those things that is incumbent upon the consumer to know. We just sell it and ship it. Sorry I don't have a more precise answer. Regarding the length of time that it takes for the slow option to any given country is again I don't know. The information we gathered said anywhere from as little as 10 days to as long as 4 weeks. I know that's a big spread, but again it depends on the country it's going to. Usually the bigger more industrialized nations are faster as a general rule. Like I said above, we are doing our best with the options available to us and some patience by everyone is warranted. It has been a great adventure getting this product to you guys and hopefully we can do it again in the future. Jason
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Hi everyone, Good news. We have confirmation that our initial shipment of Flaming Cliffs is on the way. We will be filling orders all this weekend and actually shipping them out beginning of next week. ***IMPORTANT*** If you have ordered a copy that will be sent via UPS. You may receive an email with a tracking number before Monday. If you do, be advised that you will not be able to actually track it until Monday night or Tuesday morning Pacific time. Please don't panic. If you have ordered a copy and live outside the U.S and have chosen the slower/cheaper option via U.S. Postal Service you will have no tracking number or way to track it. Sorry. Please don't come unglued about this. This option was offered to give our international customers a cheaper option. We have no control over the USPS mail system. A little patience will be required I am sure. Also, remember that NaturalPoint is not responsible for any taxes or fees that may be required to secure delivery of your order. Please consult your local government official, member of Parliament, Prime Minister, Premier, President or Dictator to scream at him or her for not allowing free trade. :-) So, sit back, relax and think about all the fun you will be having with Flaming Cliffs in the relatively near future. Jason
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Guys, Just a heads up. The date for us receiving our first shipment of boxes has slipped. Please don't throw tomatoes. It's out of my hands. Hopefully they will be on a plane to the States within the week and once we have them, believe me, I'd like nothing more then to get these bad boys out to you all! Hang in there. I'm sorry I can't make any promises. But rest assured we are doing everything we can to get them to you just as fast as possible. Jason
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Does anyone know what happen to Freelook?
NaturalPoint - Jason replied to Omega Oska's topic in Lock On: Flaming Cliffs 1 & 2
LOLOLOL! Good answer. Jason -
Ok guys. Small update. Please don't lynch me!! Due to forces out of NaturalPoint's control, the boxed version that we are selling will probably not be ready for shipment from our facility until approximately the 12th of May. Again, this is not our fault. We are at the mercy of other organizations. Please bear with us as we endeavour to get this title shipped as soon as possible. Regards, Jason TrackIR Product Manager
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Guys, Just so you know. We at NaturalPoint were wondering the same thing about this so called Lock On: Gold. I have notified ED they have told me that this title on EB and New Egg is not valid. Please don't stress over it. If you wan't the official Lock On 1.1 title please visit NaturalPoint.com or the other verified distributors of Lock On: Flaming Cliffs in Europe. Thanks, Jason Williams Marketing Director NaturalPoint, Inc.
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I think there is some confusion here and some misplaced angst aimed at NP because of shipping costs. Let me try to clarify. NaturalPoint is the exclusive dealer in the USA at this point in time and we are the first in the Western Hemisphere to offer Flaming Cliffs. We can ship anywhere in the world, but shipping to places like Australia can get expensive. Canadian shipping is also a bear. We have no control over some shipping issues such as taxes and fees levied by national govts. and the overall distance the box must travel! LOL! If you are willing to pay our shipping rates because you must have the game then cool. If you'd rather wait until Eagle finds distributors in other countries then you can do that too. We jumped in early when we realized that there was no clear distribution channel in the USA for the boxed version. We're the only distributor that is bothering to talk to the fans themselves, so please don't be upset at us if we can't ship to Australia for 10 bucks. Eagle is free to make deals with whatever distributor it wants to in countries outside the USA. Please don't fault NP for just trying to bring this to the USA market quickly. Jason
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Guys, The boxed version we are selling is an add-on only. You must already own a copy of LOMAC 1.02 for it to work. With regards to the Copy Protection scheme used in the boxed version I direct you to the main page of this website http://www.LockOn.ru and please direct any further questions about the Copy Protection to Eagle Dynamics. Thanks, Jason
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Everyone, EXTREMELY IMPORTANT!!!! If you pre-order a copy of Lock On: Flaming Cliffs and also order another item such as a TrackIR 3 or Vector Expansion the ENTIRE order will be shipped when the CD becomes available in May. If you want to purchase a TrackIR and/or Vector Expansion and don't want to wait 3 weeks for it, I strongly suggest you make 2 seperate purchases. We apologize for the inconvenience and appreciate your understanding. If you have already placed such an order please contact me jason@naturalpoint.com and we will help fix the problem. Regards, Jason Williams Marketing Director NaturalPoint, Inc.
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Greetings everyone, It is my pleasure to announce that Lock On: Flaming Cliffs is now available for exclusive Pre-Order in the USA and Western Hemisphere at http://www.naturalpoint.com. We are excited for the opportunity to bring such a quality add-on to the other side of the Atlantic. Eagle Dynamincs and The Fighter Collection have given TrackIR users another great reason to be a member of the growing TrackIR community. This venture is a first for NaturalPoint and hopefully the start of a long term relationship with Eastern European simulation developers. We wish Eagle Dynamics all the best with further add-ons to this already awesome series. To reserve yourself a copy of the Lock On: Flaming Cliffs boxed version please visit our main page and click on the banner at the top. Or you can visit the Flaming Cliffs games page here http://www.naturalpoint.com/trackir/games/lockon11.html or our online catalog here http://www.naturalpoint.com/trackir/store/catalog.html to order. Once you secure payment a confirmation email will be sent confirming your pre-order. Then as soon as your copy is shipped in May you will receive another email containing the shipping information. We expect to be able to ship this item sometime in or around the first week of May. Initial quantities are limited so don't delay! Thanks for all your support of this venture and remember to Get the TrackIR Advantage! Regards, Jason Williams Marketing Director NaturalPoint, Inc.
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Name these fighter planes!
NaturalPoint - Jason replied to NaturalPoint - Jason's topic in Lock On: Flaming Cliffs 1 & 2
Damn I was wrong no Raptors. But I know the Test and Evalution Squadron there is testing the Raptors. One crashed recently on takeoff. I once sat at the edge of the runway next to a junkyard accross the street from it and watched all kinds of awesome jets fly over. Plus I went to the airshow there several times. Awesome base. Jason -
Guys, As far as I know and I won't respond to anymore StarForce questions. It will have a Star Force CP system in place. I can only assume that includes the proper SF drivers or whatever they are. And one more time guys. Please address questions about StarForce to Eagle and not NaturalPoint. We have zero control over that issue. From what I have seen Lock On: Flaming Cliffs sets a new standard for combat flight sims. I would hope that fans of LOMAC will embrace this awesome simulation and help keep our beleagured hobby alive. Look for an official annoucement on Monday. Jason